Hi, I’m
Michael Cruz
Davenport,FL
Summary
Cleaning services professional successful at managing team of 7 custodians on variety of commercial maintenance projects. Brings extensive network of outside contacts for specialty repairs.
Knowledgeable about maintaining organized inventories and handling custodial requirements of commercial building bathrooms, workspaces and customer areas.
Experienced team player with strong service record, good organizational skills and productive approach to handling simultaneous tasks. Focused on always producing high-quality and professional results. Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
Willingness to take on added responsibilities to meet team goals.
Overview
15
years of professional experience
Work History
Bethlehem Area School District
Head Custodian
11.2013 - 03.2024
Job overview
- Contributed to a positive school culture through professional interactions with students, staff, and visitors.
- Checked in and stocked inventory throughout facility.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Upheld a well-maintained school environment by coordinating deep-cleaning tasks during breaks and holidays.
- Managed inventory of cleaning supplies and equipment effectively to minimize waste and ensure timely replenishment.
- Collaborated with administrators to address specific facility needs during events or special projects.
- Coordinated with contractors for timely completion of repair works ensuring minimal disruption to daily activities at the facility.
- Reported vandalism or other damage to property to supervisor.
- Organized daily cleaning schedules for custodial team.
- Enhanced cleanliness and sanitation by implementing efficient custodial procedures and using appropriate cleaning solutions.
- Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
- Improved safety standards by promptly addressing potential hazards, such as wet floors, loose wiring, or broken fixtures.
- Maintained open lines of communication with administrators regarding any upcoming projects that might impact custodial operations.
Focus Fiber Solutions
Field Tech 1
04.2009 - 10.2013
Job overview
- Maintained safety compliance during field operations, reducing workplace accidents and injuries.
- Exceeded customer expectations with prompt resolution of service requests while maintaining a professional demeanor at all times.
- Executed regular software upgrades on devices used in the field to ensure optimal performance during ongoing projects.
- Improved overall efficiency by conducting routine maintenance and troubleshooting on field equipment.
- Used up to 50 pounds of force to lift, carry, push, pull or move objects.
- Collaborated with cross-functional teams to complete projects within deadlines, maintaining high quality standards.
- Enhanced team productivity with thorough documentation of work processes and protocols.
- Optimized resource utilization by scheduling and prioritizing tasks based on project requirements.
- Performed detailed inspections of equipment installations, ensuring adherence to specifications and industry standards.
FedEx
Package Hamdler
12.2008 - 04.2009
Job overview
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Used hand-held scanners and physical logs to accurately track item movements.
- Proved successful working within tight deadlines and a fast-paced environment.
- Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
- Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
Education
Northampton Community CollegeBethlehem, PA
G.E.D
Skills
- Carpet cleaning
- Cleaning techniques
- Snow Removal
- Window Cleaning
- Sanitation Procedures
- Groundskeeping
- Maintenance Scheduling
- Furniture Moving
- Plumbing Repairs
- Facilities Maintenance
- Facility Opening and Closing
- Problem-Solving
- Time Management
- Attention to Detail
- Responsible and Dependable
- Customer service-focused
- Team Collaboration
Timeline
Head Custodian
Bethlehem Area School District
11.2013 - 03.2024
Field Tech 1
Focus Fiber Solutions
04.2009 - 10.2013
Package Hamdler
FedEx
12.2008 - 04.2009
Northampton Community College
G.E.D