Michael Cruz
Irvine,CA
Summary
Highly motivated and compassionate Student Respiratory Therapist seeking to utilize respiratory therapy education and hands-on experience in a dynamic team oriented and patient caring facility.
Overview
17
17
years of professional experience
Work History
Clinical Sites
Tax Relief Advocates – Resolution Officer
02.2023 - Current
- Direct/transfer calls to correct departments
- Maintain calendar and schedule calls accordingly
- Develop and maintain relationships with clients over the phone/email
- Educate clients in resolving their federal tax debt
- Handle over 100 inbound/outgoing calls per day
- Arrange meetings with prospective clients
Student Respiratory Therapist
Chapman Global Medical Center
10.2023 - 01.2024
- Streamlined workflow processes within the respiratory department, improving efficiency without compromising quality of care.
- Provided pre-and post-operative respiratory care to surgical patients, minimizing complications and promoting optimal recovery.
- Optimized ventilator management strategies to improve patient breathing support while minimizing complications.
- Reduced recovery time for patients with respiratory issues, through consistent monitoring and timely interventions.
- Performed arterial blood gas analysis and assisted in bronchoscopies.
- Informed patients, family members and other healthcare personnel how to properly use respiratory care equipment.
- Conducted tests such as EKGs and drainages.
Student Respiratory Therapist
French Park
06.2023 - 09.2023
- Utilized advanced knowledge of gas exchange principles to optimize oxygen delivery methods based on individual patient needs.
- Enhanced patient comfort during treatments by applying proper techniques and utilizing appropriate equipment.
- Maintained patient charts and information, strictly adhering to HIPAA laws and privacy guidelines.
- Ensured safe and effective aerosol medication administration by selecting appropriate devices and monitoring patient response.
- Managed and operated mechanical ventilators to deliver airway management.
Verizon Wireless - General Manager
01.2007 - 01.2021
- Recruit, onboard, and train high performing employees to achieve sales, profitability, and to work together in a high-pressure selling environment
- Resolve internal staff conflicts efficiently and to the mutual benefit of those involved
- Create a good workplace culture providing the team with the opportunity to initiate change and to grow on a professional and personal level
- Deliver the highest quality of customer service to my team and customers
Education
AA - Respiratory Therapy
Concorde Career College
05.2024
Skills
- Communication
- Problem Solving
- Interpersonal
- Detail Oriented
- Time Management
- HIPAA Regulations Understanding
- Vital signs monitoring
- Computer Software Proficiency
- Time Management Aptitude
- Conflict Resolution Strategies
- Reliable team player
- Patient-focused care
- Patient Assessments
- Fluent in Spanish
- Compassionate
Timeline
Student Respiratory Therapist
Chapman Global Medical Center
10.2023 - 01.2024
Student Respiratory Therapist
French Park
06.2023 - 09.2023
Tax Relief Advocates – Resolution Officer
02.2023 - Current
Verizon Wireless - General Manager
01.2007 - 01.2021
Clinical Sites
AA - Respiratory Therapy
Concorde Career College