Michael Cuda
Breinigsville,PA
Summary
Versatile Managing Director with proven abilities across all levels of organizational management. Talented in developing partnerships, overseeing personnel and developing tactical plans to meet strategic goals. Proven leader with significant background in Operations for Behavioral Health Facilities..
Overview
22
22
years of professional experience
1
1
Certification
Work History
Head of Operations
Treatment Trends Inc.
04.2022 - Current
- Manages day-to-day operations of 8 behavioral health facilities
- Indirect oversight of Facility Directors, Food services Directors, Sub-contracted custodial company, Support staff Supervisors, Transportation Supervisor, Medical Supervisors, and Maintenance department, all while ensuring that all Treatment Trends facilities stay within compliance of regulations set forth by external licensing agencies
- Implemented data-driven decision-making processes to enhance operational performance and achieve targets.
Established strong partnerships with vendors, suppliers, and key stakeholders to improve collaboration and ensure alignment with business requirements.
Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Mentored and coached team members to foster productive and engaging work environment.
Managed budgets and resources, optimizing allocation for maximum impact on business objectives.
Established and monitored quality assurance standards to achieve operational excellence.
Updated and resolved incidents and managed accessorial charges objectively while maximizing profit. - Coordinates physical plant projects, and maintenance requisitions with maintenance department to ensure any and all safety regulations are met
- Responsible for on-boarding, training, continuing education; and off-boarding employee’s when necessary
- Create and implement training manuals
- Oversee/Manage department budgets related to operations of all facilities
- Manages contracts of outside agencies providing sub-contracted services throughout all Treatment Trends facilities.
Operations Manager
Treatment Trends, Inc (Allentown Residential)
08.2020 - 04.2022
- Managed day-to-day operations of facility
- Provide oversight of Food services, Support staff, Transportation, reception, and Medical, all while ensuring facility stays within compliance of regulations set forth by external licensing agencies
- Coordinates physical plant projects, and maintenance requisitions with the maintenance department to ensure any and all safety regulations are met
- Responsible for on-boarding, training, maintaining through CTU’s, and off-boarding employee’s when necessary
- Create and implement training manuals
- Oversee/Manage departments budgets as they relate to the operations of the facility
- Manages contracts of outside agencies providing sub-contracted services with-in our facility and other facilities under the Treatment Trends umbrella.
Marketing and Outreach Coordinator
Treatment Trends Inc.
01.2019 - 08.2020
- To maintain a strong community presence for Treatment Trends based on collaborative partner relationships, promotion of Treatment Trends Services, and coordination of community advocacy events
- Develop and maintain a current marketing plan with specific short and long-term goals
- Work hand in hand with admissions departments within our agencies for daily census review
- Call on Single County Authorities/Managed Care Organizations to update them on new and innovative programming within our treatment programs.
Maintenance Technician
Treatment Trends Inc.
08.2015 - 01.2019
- Responsible for prioritizing maintenance requests to optimize priority levels
- Oversee vehicle maintenance schedule for a fleet of 9 vehicles
- Schedule/maintain a maintenance calendar of annual safety equipment for 4 different facilities
- Assist in the preparation for annual and bi-annual inspections from DDAP, ACA, and other County agencies
- Maintain appropriate logs for inspection to include tool inventory logs, and fire safety equipment
- Work side by side with other maintenance technician when necessary to complete jobs in a timely manner
- Communicate with supervisor, program directors, and managers to ensure all parties are well informed.
Owner/Operator
Cuda’s Cutz Lawn Care Systems
03.2015 - 11.2018
- Built self-owned business from the ground up generating $35,000 in revenue per summer all while maintaining full-time employment
- Developed and maintained relationships with 45+ customers
- Manicured lawns and landscapes to customer’s satisfaction
- Managed one employee
- Created daily schedule of work assignments for employee to follow
- Reliable and timely service provided.
House Manager
Halfway Home of the Lehigh Valley
05.2014 - 08.2015
- Accountable for management of 10-part time and 2 full-time employees to include hiring, on-boarding, scheduling, performance reviews, salary administration, coaching, counseling and off boarding
- Prioritized and delegated job duties to employees and house residents to ensure a safe and productive environment
- Responsible for managing a $140,000 food and beverage budget
- Directly accountable for management of all operations for three buildings leading the coordination of proactive property improvements and physically assisting as needed
- Perform repairs as needed to include basic lighting, heating and ventilating systems, security alarms, plumbing, commercial fire systems, electrical, etc
- (in addition to overseeing housekeeping efforts).
House Manager
Halfway Home of the Lehigh Valley
05.2008 - 11.2012
- Accountable for management of 10-part time and 2 full-time employees to include hiring, on-boarding, scheduling, performance reviews, salary administration, coaching, counseling and off boarding
- Prioritized and delegated job duties to employees and house residents to ensure a safe and productive environment
- Responsible for managing a $140,000 food and beverage budget
- Directly accountable for management of all operations for three buildings leading the coordination of proactive property improvements and physically assisting as needed
- Perform repairs as needed to include basic lighting, heating and ventilating systems, security alarms, plumbing, commercial fire systems, electrical, etc
- (in addition to overseeing housekeeping efforts).
House Manager
Halfway Home of the Lehigh Valley
01.2002 - 07.2007
- Accountable for management of 10-part time and 2 full-time employees to include hiring, on-boarding, scheduling, performance reviews, salary administration, coaching, counseling and off boarding
- Prioritized and delegated job duties to employees and house residents to ensure a safe and productive environment
- Responsible for managing a $140,000 food and beverage budget
- Directly accountable for management of all operations for three buildings leading the coordination of proactive property improvements and physically assisting as needed
- Perform repairs as needed to include basic lighting, heating and ventilating systems, security alarms, plumbing, commercial fire systems, electrical, etc
- (in addition to overseeing housekeeping efforts).
Education
High School Diploma -
Pennsbury High School
Fairless Hills, PA06.1999
Skills
- Process Improvements
- Change Management
- Cost Control
- Contract Administration
- Staff Development
- Inventory Management
- Capital Spending
- Team Leadership
- Budget Development & Control
- Operational Efficiency
- Operations Management
- Purchasing and planning
- Program Optimization
Certification
- Cpr/First aid Certified
- Certified Recovery Specialist
- Certified CPR/First Aid Instructor
- Serv-Safe
- Safety Committee certified
References
References available upon request
Affiliations
- xxx
Timeline
Head of Operations
Treatment Trends Inc.
04.2022 - Current
Operations Manager
Treatment Trends, Inc (Allentown Residential)
08.2020 - 04.2022
Marketing and Outreach Coordinator
Treatment Trends Inc.
01.2019 - 08.2020
Maintenance Technician
Treatment Trends Inc.
08.2015 - 01.2019
Owner/Operator
Cuda’s Cutz Lawn Care Systems
03.2015 - 11.2018
House Manager
Halfway Home of the Lehigh Valley
05.2014 - 08.2015
House Manager
Halfway Home of the Lehigh Valley
05.2008 - 11.2012
House Manager
Halfway Home of the Lehigh Valley
01.2002 - 07.2007
High School Diploma -
Pennsbury High School
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