Summary
Overview
Work History
Education
Skills
Timeline
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Michael Culligan

Egg Harbor,NJ

Summary

Well-qualified, with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision-makers, customers, and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.


Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

22
22
years of professional experience

Work History

Dispatcher

84 Lumber
04.2022 - Current
  • Closely monitored dispatch board to prioritize.
  • Supported efficient scheduling process.
  • Coordinate delivery logistics between management sales, the yard, and customers.
  • Provided exceptional customer service while handling incoming calls from the public and gathering essential information.
  • Optimized routing efficiency to make for the most efficient routes possible.
  • Completed daily logs for management review.
  • Resolved problems, improved operations, and provided exceptional service.

Coordinator

84 Lumber
06.2019 - 04.2022
  • Entered data, generated reports, and produced tracking documents.
  • Inventoried and ordered office supplies to maintain the availability of products.
  • Assisted in all administrative and customer service-related duties within the sales team.
  • Sales support
  • Maintained the organization of the office.
  • General customer service support.

MT

84 Lumber
05.2017 - 06.2019
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Manager/ Mover

Shamrock Moving
09.2005 - 05.2017
  • Increased team productivity by implementing streamlined processes and effective communication strategies.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Reduced operational costs through comprehensive process improvement initiatives and resource management.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Cross-trained existing employees to maximize team agility and performance.
  • Developed and maintained relationships with customers and suppliers through delivery.
  • Verified documentation and condition of freight to assure quality standards were achieved.
  • Operated equipment while observing standard safety procedures.

Seabee

US Navy Seabees
09.2001 - 09.2005
  • Completed two tours in Iraq.
  • Proven ability to learn quickly and adapt to new situations.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Used critical thinking to break down problems, evaluate solutions, and make decisions.
  • Security
  • Construction

Education

High School Diploma -

Pleasantville High School
Pleasantville, NJ
06.2000

Skills

  • Database Management
  • Communication Management
  • Delegating Work
  • Dispatch software
  • Records Maintenance
  • Equipment Inspection
  • Workload Management
  • Effective Communications
  • Incident Reporting

Timeline

Dispatcher

84 Lumber
04.2022 - Current

Coordinator

84 Lumber
06.2019 - 04.2022

MT

84 Lumber
05.2017 - 06.2019

Manager/ Mover

Shamrock Moving
09.2005 - 05.2017

Seabee

US Navy Seabees
09.2001 - 09.2005

High School Diploma -

Pleasantville High School

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Michael Culligan