Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Michael Culmer

Greenwood Village,CO

Summary

Talented business and sales leader in the Fire Services industry. With excellent employee development, customer relations and analytics skills coupled with more than 30 years of experience with Fire alarm and Sprinkler systems. Comfortable giving engaging presentations to clients to drive new business, excel with acquisition development opportunities, expand customer accounts and establish brand profile. Excellent team builder and leader of new out of the box concepts and initiatives.

Overview

30
30
years of professional experience
1
1
Certificate

Work History

President

Hue & Cry Security Systems
01.2011 - 02.2024
  • Led management team in processes, standards, and quality assurance related to installations, service, inspections, accounting and monitoring of on going checks and balances.
  • Developed and implemented new strategies and policies in collaboration with executive partners to establish and achieve long-term business objectives, providing company with strong and sustainable organizational leadership.
  • Hired and managed employees to maximize productivity while training staff on best practices and protocols.
  • Prepared annual budget forecasts and monitored performance to meet organizational objectives.
  • Filtered through available acquisition opportunities, courted new potential companies, initiated letter of intents, due diligence, purchase contracts, bank funding and post financial requirements.
  • Reviewed and approved all journal entries, tax preparations, and state and county audits.
  • Initiated Corporate board meetings and prepared agendas and discussion points.
  • Reviewed and approved plans and submittals.
  • Gave personal reviews of each manager in the company.


Salesperson

Hue & Cry Security Systems
01.1997 - 01.2011
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Increased sales and customer satisfaction through personalized servicing.
  • Listened to clients and introduced solutions to satisfy business and personal needs.
  • Worked with loss prevention in monitoring shopper behavior.
  • Analyzed and reviewed Fire/Life Safety deficiencies to better understand the needs and objectives of the customer based on special building and occupancy classifications.
  • Worked with local fire and police departments to glean their perspectives, opinions, and approvals of proposed system installations to meet the requirements of the owner and the Authority Having Jurisdiction.

Fire Alarm Designer

Hue & Cry Security Systems
01.1999 - 01.2009
  • Worked with designers, building owners and tenants to review code concerns and make adequate corrective actions.
  • Completed in-depth building inspections to assess safety and check compliance with codes.
  • Evaluated building drawings and proposals to identify and address code violations prior to construction.
  • Developed and drew in AutoCAD, Visio, FireCad fire alarm plans and systems for residential, educational and commercial buildings.
  • Created all submittal packages for AHJ and owners that included: specification sheets for all equipment, Fire Marshall listing sheets for each product, instruction and installation manuals.

Fire Alarm Installation and Service Technician

Hue & Cry Security Systems
01.1994 - 01.2006
  • Offered support to customers' operational queries, providing remote ticket resolution or dispatching technicians as necessary.
  • Performed troubleshooting on fire alarm systems, completing on-site repairs or transporting malfunctioning equipment to off-site lab for repair.
  • Maintained accurate records of customer service calls, installation, monitoring, and inputted all information into company's database.
  • Maintained NICET (National Institute for Certification in Engineering Technology) Level IV Fire Alarm Certification.
  • Installed & Maintained all DSC, Honeywell, Ademco, Moose, DMP, Silent Knight, Firelite, and EST systems.

Education

Bachelor of Science - Fire Science

Purdue University
West Lafayette, IN
06.2024

No Degree - Fire Alarm Systems IV

National Institute of Engineering Technology
Alexandria, United States
03.2024

High School Diploma -

Anderson High School
Anderson, CA
06.1993

Skills

  • Staff Management
  • Risk Mitigation
  • Project Management
  • Program Oversight

Accomplishments

Started in the Fire/Life Safety and Security industry at age 15. I found my legs in this industry with the help of my father, working in his company, Hue & Cry Security Systems, Inc.. From there I worked in the dispatch station of our U.L. Central station for 2 years. I then started into the Installation department learning to install systems like fire alarm, burglar alarm, closed circuit camera, and access control. I moved very rapidly to our service and maintenance department and on into sales. From there I was groomed for management by being encouraged to take college courses for leadership and management and eventually into a Dale Carnegie course. Then at that point I also got into design and engineering of fire alarm systems and was encouraged to take NFPA training and eventually NICET certification. I was wearing lots of different hats at that point but was excelling in all of them. I started to train lots of different people for different job skills. I then was given the opportunity to run my own branch office when my company acquired another company in small town called Mount Shasta, in Northern California. After 6 years of managing that branch we consolidated it into another one of our branches and I moved back to the corporate office to start training to take over the operations of the whole company. At that time we had 3 branch offices. I started to receive first hand experience with things like acquisitions, GAAP accounting, corporate financials, taxes, working with CPA's, working with funding organizations, building relationships with vendors, creating joint ventures, marketing, policy making and employment laws. By 2010, my father was ready to hand down the reigns. From that point we grew over 60% in the next 10 years. This rapid increase was mostly because of a new management structure allowing us to not duplicate resources in each branch. The sales manager, installation manager, HR manager, Financial officer, operations manager, and service manager were all located in the corporate office and managed employees in all other branches. We also found efficiency in dispatching technicians from there house and allowing them to take home the company provided vehicles. During those years we acquired several more companies that reinforced our geographical territory but also gave us new strengths that we otherwise could not have created. We also started a Fire Sprinkler department and got licensed to provide installation, service and inspections. This made our existing customers even stickier when we reached out to them and offered these additional services. It was now 2019 and time to get back to my dream of getting my Fire Science degree to become a Fire Protection Consultant and focus on prevention, detection, suppression and mitigation solutions. During this journey I found a love for the fire tetrahedron, fire dynamics, fire analysis and investigation. In addition, I felt like my strength lent to processes like firefighting, emergency management, and fire administration. I always wanted to help fire departments do their job better and now I had tool to do so. Then came the passing of my father in July of 2023. Very shortly there after I found that I lost the drive to operate this company that he so dearly loved. Instead I want to use my experience to benefit a new career and a new community. Now with several generations of Culmer's at the helm, sixty plus dedicated employees behind them, I found the need to move on.

Certification

NICET IV certification

National Fire Academy Certificates

NFPA Certificate


Timeline

President

Hue & Cry Security Systems
01.2011 - 02.2024

Fire Alarm Designer

Hue & Cry Security Systems
01.1999 - 01.2009

Salesperson

Hue & Cry Security Systems
01.1997 - 01.2011

Fire Alarm Installation and Service Technician

Hue & Cry Security Systems
01.1994 - 01.2006

Bachelor of Science - Fire Science

Purdue University

No Degree - Fire Alarm Systems IV

National Institute of Engineering Technology

High School Diploma -

Anderson High School

NICET IV certification

National Fire Academy Certificates

NFPA Certificate


Michael Culmer