Michael Curran

• Worked quickly on emergency requests in order to minimize disruptions to operations.
• Improved overall safety within the facility by identifying potential hazards and implementing corrective actions.
• Inspected buildings, grounds, and equipment for unsafe or malfunctioning conditions.
• Collaborated with cross-functional teams to ensure seamless integration of new equipment installations.

• Laid out materials and system components to prepare for installation.
• Operated tools, equipment, and machinery according to safety standards.
• Installed complete systems at new residential and business construction sites.
• Enhanced customer satisfaction by providing timely and accurate installations.
• Conducted thorough pre-installation assessments to identify potential issues and develop solutions in advance.

• Served as a primary point of contact for clients, addressing inquiries, providing updates, and ensuring overall satisfaction with services rendered.
• Managed a high volume of client requests, ensuring timely and effective service delivery.
• Maintained accurate records of all service activities, facilitating smooth communication between clients and technicians.
• Resolved customer complaints and issues to drive satisfaction and loyalty.
• Oversaw the scheduling and dispatching of technicians, maximizing efficiency and minimizing delays in service delivery.
• Coordinated with vendors and suppliers to maintain optimal inventory levels of tools, equipment, and parts required for services rendered.
• Liaised with finance department to ensure accurate billing and resolve any discrepancies, enhancing customer trust and satisfaction.
• Collected, arranged, and input information into database system.

• Replaced defective parts of machines and adjusted clearances and alignment of moving parts.
• Used hoisting and rigging equipment to move heavy machinery and equipment.
• Made repairs and modified equipment by welding, soldering and brazing to avoid production delays.
• Operated machine tools to fabricate parts during overhaul, maintenance, or setup of machineries.
• Adeptly utilized a range of hand tools, power tools, and precision measuring instruments to ensure accurate workmanship in all tasks.

Performed trenching, underground road boring, installing of cable tv trunk lines and drops.