Michael Daily
Salem,OR
Summary
Passionate Sales Leader with exceptional ability to work independently to market and sell multiple products/services. Highly motivated with extensive customer service and sales experience. Maintain current product, market and competitor knowledge to successfully enhance operational and sales development approaches. Performance-oriented in prospecting, networking and completing key sales. Address and solve wide-ranging operations, sales and personnel management problems. Successfully expand territories by deploying strategic management plans. Organize comprehensive sales strategies factoring in advertising, logistic, and support teams for successful planning and deployment.
Overview
16
16
years of professional experience
Work History
Owner
AristaCrab Seafood
06.2020 - Current
- Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts with 10 different suppliers.
- Cultivated forward-thinking, inclusive, and performance-oriented business culture to lead industry in innovation and push progress.
- Developed key operational initiatives to drive and maintain substantial business growth.
- Built productive relationships with industry partners and competitors to support strategic business objectives.
- Established foundational processes for business operations.
- Negotiated with suppliers and delivery workers and ordered materials according to forecasted customer demand.
Retail Store Manager
Sprint
02.2018 - 09.2020
- Earned SprintTacular Award (top 5% sales performer) in 2019 and 2020
- Won seven Level Up awards for exceptional sales performance
- Assessed sales reports to identify and enhance sales performance, support inventory oversight and capitalize on emerging trends leading to 30%+ increased sales
- Built talented and valuable team of departmental employees through outstanding mentoring, coaching and teaching skills
- Exceeded all sales goals by 25%+ and accomplished business objectives by inspiring staff and promoting target products
- Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers leading to 37% increased sales
- Recruited and retained top talent, with focus on completing timely performance evaluations, providing positive feedback and rewarding superior performance
- Managed all aspects of store operations, including organization, maintenance and purchasing functions
Territory Sales Manager
Grainger Industrial Supply
06.2014 - 09.2015
- Achieved 176% to goal in gross sales
- Gold Club Winner (2014)
- Grew territory by 10%+ month over month through acquiring new business
- Maintained and developed relationships with C Suite executives for key clients including Spectrum, Spire, Jet Technologies, and other Fortune 500 Companies
- Drove and executed sales strategies to drive gross adds, revenue growth and exceed sales targets
- Acted as primary point of contact for client inquiries, escalations, and issue resolution
- Collaborated with internal teams to ensure timely delivery of products and services, meeting client expectations
- Conducted regular business reviews with clients to assess satisfaction levels and identify opportunities for upselling or cross selling
Acting Branch Manager
Bank of America
06.2012 - 01.2013
- Developed and maintained long-term relationships with customers and small businesses leading to increased repeat customers by 18%
- Created strategies to develop and expand existing customer sales, resulting in increase in annual sales by 26%
- Met deadlines by proactively managing individual and team tasks and streamlining processes
- Responsible for all operational functions of the bank, such as opening, closing, risk management, and policy/procedure.
Retail Sales Consultant
AT&T Wireless
06.2010 - 01.2012
- Finished #1 in region for overall sales performance
- 189% (New Sales Revenue & Gross Add Weighted Attainment)
- Completed a five-month sales and leadership development program focused on developing corporate level sales skills and learning AT&T’s product portfolio
- Applied AT&T science of consultative selling strategies to prospect, qualify, and close opportunities with national business customers
- Cold called & emailed prospects and current customers to schedule meetings to discuss new products and upgrading/adding to already existing services
Education
University of Missouri
Columbia, MissouriHigh School Diploma -
Fulton High School
Fulton, Missouri2007
Skills
- Excellent customer service skills
- Complex problem resolution
- Top-rated sales performance
- Salesforce Proficient
- Compelling leadership skills
- Excellent negotiating tactics
- Team leadership and coaching
- Process and procedure development
- Microsoft Office Suite Proficient
- Revenue Generation
Accomplishments
- Supervised team of 25 staff members
- Consistently generated additional revenue through skilled sales techniques
- Surpassed all AT&T sales goals by 25%+ for Greater Midwest Region leading to a Summit Award
- Finished #1 Sprint retail store company wide (2019) in all sales goals
- Created a company-wide, comprehensive training program for all sales team members leading to 7% average increased sales
Timeline
Owner
AristaCrab Seafood
06.2020 - Current
Retail Store Manager
Sprint
02.2018 - 09.2020
Territory Sales Manager
Grainger Industrial Supply
06.2014 - 09.2015
Acting Branch Manager
Bank of America
06.2012 - 01.2013
Retail Sales Consultant
AT&T Wireless
06.2010 - 01.2012
University of Missouri
High School Diploma -
Fulton High School
References
- Seth Leeper / Former Supervisor / 503-507-1900
- Ben Escriva / Former Supervisor / 503-998-7132
- Linda Larsen / Former Sales Director / 206-949-8500