Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Michael Daleo

San Diego,CA

Summary

Experienced leader in the Vegetation Management industry with strong background in guiding teams, managing complex projects, and achieving business objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Stressing collaborative approach and commitment to excellence.

Effective problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Vegetation Management Manager

San Diego Gas & Electric Co
07.2021 - Current
  • Oversaw cross-functional vegetation management teams to optimize operational workflows and enhance safety and compliance.
  • Developed Vegetation Management (VM) narratives, activity initiatives, and targets for each annual filing of the company's Wildfire Mitigation Plan (WMP).
  • Led company responses to all VM regulatory data requests and audits related to company WMP filings.
  • Provided oversight of pre-inspection and fuels management activities.
  • Provided guidance, interpretation, and direction on improving contracted employee execution of workflow procedures.
  • Developed modeling metrics to identify areas for improvement and drive process enhancements.
  • Evaluated emerging remote sensing technologies for potential integration into VM operations.
  • Leveraged data and analytics to make informed decisions and drive business improvements.
  • Developed and helped implement annual schedule of WMP-related initiatives.
  • Established performance goals for employees and provided feedback on methods for reaching milestones.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Fostered partnerships with industry leaders, enhancing company's reputation and creating new business opportunities.
  • Coordinated with IT and Data Analytics to upgrade technology infrastructure, enhancing operational efficiency and data security.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Engaged team collaboration and cohesion; practiced respect and inclusion in all internal and external communications.
  • Enhanced customer satisfaction by resolving disputes promptly and ensuring high-quality service experience.
  • Advocated and demonstrated professional and safe working environment for employees and contractors.

System Forester

San Diego Gas & Electric Co
05.2007 - 07.2021
  • Oversaw and led direct reports' management of tree trimming operations through execution of operational workflows, scheduling, and contractor invoicing.
  • Developed and implemented strategic initiatives to improve customer outreach and operational efficiency.
  • Mentored staff on best practices, fostering a culture of continuous learning and professional growth.
  • Oversaw budget expenditures, identifying cost-saving opportunities while maintaining safety, work quality, and compliance.
  • Established performance goals for direct reports and provided feedback on methods for reaching those milestones.
  • Defined clear targets and objectives, and improved operational workflows.
  • Tutored staff on successful conflict resolution tactics, improving customer satisfaction.
  • Spearheaded transition to remote work during global health crisis, ensuring business continuity and employee safety.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Advocated and directly supported strong safety initiatives internally and at the contractor level.
  • Resolved staff member conflict, actively listening to concerns and finding appropriate middle ground.

Area Forester

San Diego Gas & Electric Co
09.2004 - 05.2007
  • Directed field operations for vegetation management activities including pre-inspection and tree trimming.
  • Managed vegetation threats to the overhead electrical infrastructure to ensure safety, compliance, and reliability.
  • Promoted public awareness about the importance of vegetation management operations through educational programs at schools, community events, customer outreach.
  • Facilitated communication between various agencies involved in forest management for safety and wildfire prevention.
  • Prepared reports outlining progress towards meeting established objectives within specified timeframes.
  • Collaborated with stakeholders to develop long-term vegetation management operations, ensuring safety and environmental sustainability.

Education

Bachelor of Science - Forestry; Watershed Management

Humboldt State University
Arcata, CA
06-1995

GED -

Mesa College
San Diego
05-1991

Skills

  • Customer engagement
  • Collaborative team management
  • Effective time management
  • Analytical decision-making
  • Verbal and written communication
  • Documentation and reporting
  • Cultivating strong partnerships
  • Operations management
  • Customer relationship management (CRM)
  • Effective conflict resolution
  • Active listening

Certification

International Society of Aboriculture (ISA) Certified Arborist

ISA Utility Specialist

Timeline

Vegetation Management Manager

San Diego Gas & Electric Co
07.2021 - Current

System Forester

San Diego Gas & Electric Co
05.2007 - 07.2021

Area Forester

San Diego Gas & Electric Co
09.2004 - 05.2007

Bachelor of Science - Forestry; Watershed Management

Humboldt State University

GED -

Mesa College

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