Michael Daley
West Orange
Summary
Offering a strong aptitude for technology and passion for learning within support environment. Contributes foundational understanding of computer systems and networks with ability to quickly grasp new technical concepts and tools. Ready to use and develop problem-solving and communication skills in role.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Intern
Emerson Automation Solutions
06.2022 - 01.2023
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Created/assisted in creating business documents detailing IT technologies and processes, utilized for onboarding and educating new clients.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
- Automated data collection task, for collecting employees' device status and saving approximately 2 hours a week throughout the internship, redirecting management resources to more important tasks.
- I performed site testing and documentation for feature migration from one site being utilized at a time to a new one.
Education
Bachelor's of Science - Computer Science
New Jersey Institute Of Technology
Newark, NJ12.2023
Skills
- Javascript
- Python
- Git
- Linux
- Bash
- Project documentation
- Computer skills
- Verbal and written communication
- IT infrastructure
- Desktop technical support
- Application installations
Certification
Certified SAFe 5 practitioner, 08/01/22, 08/01/23
Timeline
Intern
Emerson Automation Solutions
06.2022 - 01.2023
Certified SAFe 5 practitioner, 08/01/22, 08/01/23
Bachelor's of Science - Computer Science
New Jersey Institute Of Technology
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