Michael Dalley
Apalachicola,FL
Summary
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
16
16
years of professional experience
Work History
General Manager
St. George Inn And Suites
04.2020 - 08.2024
- Oversaw daily operations, ensuring optimal guest satisfaction and service quality.
- Implemented staff training programs, enhancing team performance and operational efficiency.
- Developed strategic marketing initiatives, increasing brand visibility and customer engagement.
- Managed budgeting processes, optimizing resource allocation and cost control measures.
- Analyzed guest feedback data to identify trends and implement improvements in service offerings.
Perishable Manager
Resturant Depot
01.2017 - 01.2020
- Managed inventory levels of perishable goods to minimize waste and ensure product availability.
- Oversaw team training on proper handling and storage techniques for perishable items.
- Implemented quality control measures to maintain freshness and safety of products.
- Developed efficient stock rotation procedures to enhance product shelf life and reduce spoilage.
- Collaborated with suppliers to negotiate pricing and ensure timely delivery of perishable goods.
- Enhanced customer satisfaction through consistent maintenance of high-quality perishable offerings.
Owner/Chef
Caribbean Cowboy
01.2013 - 01.2017
- Managed daily operations, ensuring high-quality service and customer satisfaction.
- Developed and implemented marketing strategies to enhance brand visibility and attract new customers.
- Oversaw inventory management, optimizing stock levels to reduce waste and improve cost efficiency.
- Trained and mentored staff, fostering a collaborative work environment and enhancing team performance.
- Streamlined operational processes, resulting in improved workflow efficiency and reduced turnaround times.
- Established relationships with local suppliers, negotiating favorable terms to enhance product offerings.
Kitchen Manager
Pappadeaux Seafood Restaurant
01.2009 - 01.2013
- Led kitchen operations ensuring compliance with health and safety regulations.
- Managed inventory control, optimizing stock levels and reducing waste.
- Trained and mentored kitchen staff, enhancing team performance and efficiency.
- Developed and implemented standardized recipes to maintain consistency in food quality.
- Coordinated daily kitchen schedules to ensure timely meal preparation and service.
- Monitored food preparation procedures, ensuring adherence to quality standards.
- Collaborated with management on menu planning, incorporating seasonal ingredients and trends.
Education
Associate of Applied Science - Culinary Arts
Dallas College Culinary, Hospitality Center
Dallas, TX01-2006
Associate of Applied Science -
Arapahoe Community College
Littleton, CO08-1990
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Efficient multi-tasker
- Staff management
- Time management
Timeline
General Manager
St. George Inn And Suites
04.2020 - 08.2024
Perishable Manager
Resturant Depot
01.2017 - 01.2020
Owner/Chef
Caribbean Cowboy
01.2013 - 01.2017
Kitchen Manager
Pappadeaux Seafood Restaurant
01.2009 - 01.2013
Associate of Applied Science - Culinary Arts
Dallas College Culinary, Hospitality Center
Associate of Applied Science -
Arapahoe Community College