Michael Damato

• Oversaw daily warehouse operations, ensuring efficient inventory management and timely order fulfillment.
• Coordinated logistics for incoming and outgoing shipments, optimizing delivery schedules and reducing delays.
• Trained and mentored warehouse staff on best practices for equipment handling and inventory control.
• Collaborated closely with sales department to address any issues related to product availability or shipment delays.
• Improved delivery plans with strong scheduling knowledge, organizational skills, and route development expertise.
• Optimized transportation logistics, securing reliable carriers at competitive rates for efficient delivery times.
• Enhanced employee productivity, implementing effective scheduling and task delegation strategies.
• Facilitated smooth expansion of warehouse space to accommodate business growth, overseeing construction projects and integration of new systems.
• Implemented safety protocols, reducing workplace accidents and enhancing employee well-being.

• Directed manufacturing process and procedures to achieve goal of first run capability.
• Determined suitable crew requirements, scheduled employees and worked with Human Resources to meet changing production schedules.
• Assessed manufacturing processes and recommended improvements to increase productivity.
• Managed continuous improvement initiatives to drive gains in quality, flow and output.
• Addressed personnel issues and scheduling conflicts promptly.
• Directed key personnel in correct production techniques to achieve required quality.
• Standardized production procedures, job roles and quality assurance guidelines.
• Reviewed work for quality and compliance with company standards and design specifications.

Duties included quality control of all incoming and outgoing material and products, handling of payroll for employees, inventory of all materials in door plant, shipping of finished products and receiving of raw materials, purchasing of materials, and making managerial decisions.

Worked hand and hand with Project Managers from Kraft Construction and WG Mills Construction.

Projects Managed:
LaBelle Sara;
Plaza at Five Points;
Philippi Landings;
The Grand Rivera

• Visited customer locations to evaluate requirements, demonstrate product offerings and propose strategic solutions for diverse needs.
• Followed up with customers by phone and email to resolve issues quickly and answer questions.
• Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
• Scheduled customer appointments for sales representatives on road or out of office.
• Answered average of [25 to 30] incoming customer calls daily.
• Coordinated with warehouse department to pull products for customers.
• Processed customer orders and resolved questions and concerns regarding products, pricing and availability.
• Researched customer issues and implemented solutions that proved to be efficient and effective.
• Worked with sales managers to verify pricing discounts and customer details.
• Engaged clients through effective communication and interpersonal skills, which helped to develop lasting relationships.
• Collaborated with vendor representatives and company customers to set up optimal delivery schedules.

Selling of all lumber and building materials for new construction and home.

• Managed friendly and professional customer interactions.
• Working hand and hand with national builders such as:
  Divosta Homes, Inc./Pulte Homes, Inc.
  Neal Community Home, Inc.
  Bruce William Homes, Inc.
  Taylor Morrison Homes, Inc
• Wrote sales contracts for orders obtained and submitted orders for processing.
• Created and updated customer accounts with relevant information.
• Determined needs, delivered solutions and overcame objections through consultative selling skills.
• Answered customers' questions regarding products, prices and availability.
• Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
• Set up new accounts, established customer credit, and set up payment methods.

Building of doors and Interior trim; Installing Exterior doors and Interior trim; Use of door machinery to produce finished doors.