Michael Dame
Garden Grove,CA
Summary
Skilled behavioral health tech proficient in best practices and requirements of behavioral health programs as well as successful support strategies and skill-building exercises. Dedicated to assisting clients with improving daily living through avoidance of harmful substances and ongoing support. Dependable and ethical with superior work ethic. Responsible & experienced in coordinating behavioral support for clients. Strong history of maintaining accurate documentation and daily reports, helping clients and assisting with daily programming. Caring Mental Health Tech willing to work as many hours per week as necessary. Recognized as being the most popular tech among staff and patients. Adept at providing mental health care services to people of different backgrounds. Effective communication and behavioral plan implementation abilities. Focused on enhancing the quality of life of patients. Talented Case Manager adept at handling high caseloads without sacrificing quality of care. Operates in high-pressure environments while recommending best resources and courses of action to benefit patient needs and return each to optimal quality of life. Compassionate Case Manager experienced in [Type] environments. Hardworking and dedicated to achieving desired case outcomes. Offers excellent problem-solving, conflict resolution and communication abilities. Knowledgeable Case Manager experienced in coordinating care for [Type] individuals. Proactive and resourceful with strong knowledge of community resources. Strong communicator with passion for helping others. Highly motivated professional demonstrates ability to develop and implement successful plans of action to address individual needs. Possesses strong problem-solving skills to reduce barriers. Committed to helping individuals and families. Compassionate [Job Title] with comprehensive knowledge of social service programs and community resources. Skilled at identifying needs and developing effective plans of action to provide intervention and assistance. Possesses strong organizational, interpersonal and communication skills. Educated [Job Title] dedicated to providing assistance to individuals and families in need. Proficient in assessing individual circumstances, identifying resources and developing plans of action to deliver support. Proven ability to work independently and collaboratively with diverse stakeholders. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Behavioral Health Technician
chapman house drug rehab
02.2022 - 05.2022
- Counseled patients, discussed substance use and worked closely with individuals to identify positive and healthy life choices.
- Provided client assessments upon admission and discharge.
- Intervened in cases when clients wished to leave facility against medical advice.
- Communicated with patients regarding continuing care and medications and discussed treatment plans with family members and guardians.
- Led individual and group therapy sessions to promote patient wellness and independence.
Behavioral Health Technician
Ocean Valley Behavioral health
05.2022 - Current
- Documented behavioral incidents to keep accurate records.
- Completed daily client rounds and tracked client movements.
- Cultivated relationships with fellow staff members to enhance team collaboration.
- Followed standard admissions procedures and documentation requirements for client intakes.
- Educated clients on important life skills, housekeeping and food preparation.
- Conducted searches of clients upon return to facility.
- Coordinated lectures and recreational activities for patients.
- Performed searches of resident belongings prior to admissions and throughout stays.
- Completed patient reports daily and submitted to management for evaluation.
- Effectively managed daily charting for each patient.
- Cultivated relationships with patients, discussing ways to help improve overall health while alleviating self-harm practices.
- Counseled patients, discussed substance use and worked closely with individuals to identify positive and healthy life choices.
- Delivered one-on-one, group therapy, and counseling services.
- Led individual and group therapy sessions to promote patient wellness and independence.
- Assisted with execution of client activities, support groups and field trips.
- Maintained client and employee areas in good working order and with adequate supplies.
- Documented patient behavior, interventions completed and patient response to interventions.
- Established and maintained professional working relationships with clients, staff and public.
Case Manager
Solution Based Therapeutics
11.2022 - 04.2023
- Monitored clients' progress and tracked client services to provide crisis interventions.
- Partnered with physicians, social workers, activity therapists, nutritionists, and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
- Developed comprehensive discharge plans to transition clients to appropriate service providers in community.
- Developed and implemented training programs for staff.
- Provided leadership, guidance and support to staff members.
- Identified care needs of individual patients and coordinated responses based on physician advice, insurance limitations, and procedural costs.
- Developed and implemented comprehensive case management plans to address client needs and goals.
- Facilitated individual and group sessions to promote positive behavior change for clients.
- Provided crisis intervention services to individuals facing medical, emotional and mental health challenges in hospital setting.
- Facilitated support groups for patients and families dealing with chronic illnesses.
- Evaluated treatment plans against individual goals and healthcare standards.
- Participated in ongoing professional development opportunities such as workshops or conferences, remaining current with industry trends and advancements in the field of clinical case management.
- Assisted patients in accessing housing, financial assistance and other community resources.
- Provided education on health and nutrition for patients to maintain healthy habits and wellbeing.
- Collaborated with insurance providers to secure coverage for necessary medical services, reducing financial burdens for patients and their families.
- Contributed to a positive workplace culture through active engagement in team building activities, peer mentorship, and collaborative problem-solving efforts.
Behavioral Health Technician
OPUS Health
08.2022 - 11.2022
- Took patient blood pressure and pulse rate, reporting findings in health charts.
- Participated in ongoing professional development opportunities, staying current with industry best practices and emerging trends for the delivery of effective mental health services.
- Conducted client rounds to check on residents.
- Charted on each patient daily.
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Utilized creative problem-solving abilities to address complex patient needs and overcome barriers to treatment success, all while maintaining a high level of professionalism and ethical conduct.
- Facilitated group therapy sessions, fostering a supportive environment for patients to share experiences and discuss coping strategies.
- Maintained patient records, documenting changes in patient condition.
- Recognized individuals under influence of drugs or alcohol and typical behaviors associated with each.
- Improved patient outcomes by implementing evidence-based behavioral interventions and strategies.
- Contributed to continuous quality improvement initiatives within the facility, enhancing overall service delivery and patient satisfaction levels.
- Built and maintained positive staff relationships to promote teamwork and better serve clients.
- Delivered compassionate patient care, focusing on safety, comfort and emotional support.
- Mentored new Behavioral Health Technicians joining the team, sharing best practices and helping them acclimate quickly to their new role responsibilities.
- Established rapport with diverse populations by utilizing strong cultural competence skills during interactions with both patients and their families alike.
- Coordinated with medical and paramedical professionals to provide appropriate input and effectively formulate and implement treatment plans for patients.
- Adhered to strict confidentiality guidelines while managing sensitive patient information, maintaining privacy and trust among clients.
- Took and monitored vital signs, administered medications, and managed patient behavior.
- Assisted with medication administration and counting and pouring medications.
- Facilitated group therapy sessions to help clients develop coping strategies and social skills.
- Treated clients and families with respect and dignity.
- Conducted assessments for accurate diagnoses, leading to the development of personalized treatment plans.
Lead Case Manager
Sober Solutions
04.2023 - 07.2023
- Provided leadership, guidance and support to staff members.
- Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
- Provided evidence-based therapeutic interventions and crisis management to clients to lessen negative on physical, mental and emotional wellbeing.
- Advocated for clients'' needs at all levels of the organization, promoting positive change in service delivery models.
- Developed and implemented safety plans for clients at risk of harm to provide protection.
- Provided education on health and nutrition for patients to maintain healthy habits and wellbeing.
- Collaborated with interdisciplinary teams to create comprehensive care plans tailored to individual client needs.
- Monitored clients' progress and tracked client services to provide crisis interventions.
- Managed crisis situations effectively, providing immediate assistance and coordinating follow-up support as needed.
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
Case Manager
South Coast Behavioral Health
07.2023 - 02.2024
- Monitored clients' progress and tracked client services to provide crisis interventions.
- Partnered with physicians, social workers, activity therapists, nutritionists, and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
- Developed comprehensive discharge plans to transition clients to appropriate service providers in community.
- Provided leadership, guidance and support to staff members.
- Researched best practices and developed strategies to improve program outcomes.
- Identified care needs of individual patients and coordinated responses based on physician advice, insurance limitations, and procedural costs.
- Developed and implemented comprehensive case management plans to address client needs and goals.
- Implemented strategies to increase public awareness of social and community service programs.
- Facilitated individual and group sessions to promote positive behavior change for clients.
- Streamlined service coordination efforts through diligent maintenance of client files and efficient use of case management software tools.
- Utilized trauma-informed approach to promote healing and empowerment for clients.
- Provided crisis intervention support for clients experiencing emergencies, using appropriate techniques to de-escalate situations safely.
- Provided education on health and nutrition for patients to maintain healthy habits and wellbeing.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Evaluated treatment plans against individual goals and healthcare standards.
- Partnered with local organizations to expand access to social and community services.
- Coordinated individual referrals to obtain community services, advocate for client needs and resolve roadblocks.
- Enhanced communication between clients and providers through consistent follow-ups and progress updates.
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
- Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
- Contributed to team discussions and case conferences actively, sharing insights and expertise with colleagues to optimize client support strategies.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
Education
Bachelor of Science - Business Administration And Management
Walden University
Minneapolis, MN10.2014
Skills
- Critical Thinking
- Interdisciplinary Collaboration
- Problem Solving
- Interpersonal Skills Development
- Developmental Disability Rehabilitation
- Mental Healthcare
- Community Re-entry Planning
- Physical Condition Assessments
- Behavior Observation
- Needs Assessment
- Group Facilitation
- Records Management
- Log Updating
- Clinical Documentation
- HIPAA Requirements
- Desktop and Laptop Computers
- Goal Setting
- Email and Telephone Etiquette
- CPR/AED
- Assessing needs
- Client Engagement
- Documentation proficiency
- Intervention Planning
- Family Education
- Individualized counseling
- Negotiation and Persuasion
- Medical Records Management
- Community Resource Referral
- Healthcare Navigation
- Crisis Resolution
- Consultative Services
- Resource Identification
- Legal Compliance
- Dependency Recovery
- Care Coordination
- Patient Evaluation
- Client Advocacy
- Family Member Counseling
- Treatment Plan Modification
- Crisis Response
- Rehabilitation Planning
- Coaching and Development
- Patient support
- Case Management
- Discharge Planning
- Documentation and Recordkeeping
- Substance Abuse Prevention
- Emotional awareness
- Abuse and Neglect Investigation
- Family Education Programs
- Training and Teaching
- Individual Therapy
- Psychoeducation
- Patient Assessments
- Suicide Risk Assessment
- Performance Tracking
- Admitting processes
- Case Planning
- Indirect Patient Care
- Individual Counseling
Certification
- RADT (Registered Drug & Alcohol Tech) Training - 2022
- SUDRC (Substance Use Disorder Registered Counselor) 2024
- First aid certified
- CPR Certified
- AED Certified
Timeline
Case Manager
South Coast Behavioral Health
07.2023 - 02.2024
Lead Case Manager
Sober Solutions
04.2023 - 07.2023
Case Manager
Solution Based Therapeutics
11.2022 - 04.2023
Behavioral Health Technician
OPUS Health
08.2022 - 11.2022
Behavioral Health Technician
Ocean Valley Behavioral health
05.2022 - Current
Behavioral Health Technician
chapman house drug rehab
02.2022 - 05.2022
Bachelor of Science - Business Administration And Management
Walden University
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