Michael D'Angelo

Driven professional with experience at DG Heating and Air, adept in HVAC installation and maintenance, enhancing system efficiency and customer satisfaction. Excelled in active listening and time management, demonstrating a friendly, positive attitude. Proven ability to remain calm under pressure, achieving a high level of relationship building and conflict resolution. Hardworking HVAC professional offering proven history in managing residential, commercial and industrial HVAC needs with skillful and efficient repairs. Adept at testing and inspecting systems to isolate faults and implement repair plans. Effectively align systems to meet manufacturer specifications and maximize performance. Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.