Michael Dania
Hagerstown,MD
Summary
Compassionate Residential Treatment House Manager dedicated to directing efficient operations in care facility. Offering hands-on experience scheduling and supervising staff, proposing house budgets and arranging appointments and calendars. Accommodating and welcoming professional possessing excellent time management, communication, and interpersonal skills.
Overview
22
22
years of professional experience
2
2
Certifications
Work History
Correctional Officer II
Roxbury Correctional Institution
Hagerstown, MD
01.2024 - Current
- Supervise inmates: Monitor incarcerated individuals' activities, behavior, and movements in all areas of the facility to ensure order and safety.
- Enforce rules and regulations: Ensure incarcerated individuals follow facility rules, and take disciplinary action when necessary.
- Maintain security: Conduct regular searches of cells, inmates, and visitors for contraband, like weapons, drugs, and other personal items not allowed in the facility. Inspect facilities for security breaches, and ensure safety standards are met.
- Control incarcerated individuals' movement: Escort and transport inmates to certain locations for work details.
- Conducted regular inspections of cells and common areas for safety compliance.
- Respond to emergencies: De-escalate conflicts, break up fights, and provide emergency assistance, like first aid or CPR, when needed.
- Document and report: Maintain detailed records of inmate conduct, incidents, and other facility activities. Prepare reports as required.
- Support rehabilitation: It may assist with educational, vocational, or other programs that help with an inmate's reintegration into society.
Developmental Disability Supervisor
Potomac Center
Hagerstown, Maryland
08.2022 - 01.2024
- Supervised daily operations to ensure efficient workflow and team performance.
- Trained staff on safety protocols and operational procedures for compliance.
- Coordinated scheduling to optimize resource allocation and staff coverage.
- Monitored inventory levels and initiated orders to maintain supplies.
- Implemented quality control measures to uphold service standards and client satisfaction.
- Facilitated team meetings to communicate goals and address concerns effectively.
- Developed training materials to enhance employee knowledge and skills.
- Collaborated with other departments to streamline processes and improve efficiency.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Directed and supervised team of 15 employees in daily operations.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Monitored employee productivity to provide constructive feedback and coaching.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Trained new employees on company policies and procedures.
- Managed scheduling for staff, ensuring adequate coverage during peak times and projects.
- Acted as a liaison between upper management and staff, facilitating open communication.
- Developed and maintained a safe working environment, adhering to all safety protocols and regulations.
- Monitored employee attendance, addressing any punctuality or absenteeism issues.
Home Manager
Person Directed Supports, Inc.
Chambersburg, PA
09.2020 - 07.2022
- Supervising eight DSPs working in two residential homes.
- Ensuring proper documentation by staff.
- Doing weekly house checks.
- Grocery shopping.
- Attending specified medical appointments with individuals and staff.
- On call for both houses in cases of emergencies.
- Taking part in management meetings on a weekly basis.
- Holding a weekly meeting with staff under my supervision.
- Performing DSP roles when necessary.
- Ensuring houses are adequately stocked with cleaning supplies and other household items.
- Managed daily operations of residential home for individuals with disabilities.
- Developed care plans in collaboration with support staff and families.
Direct Support Professional
Person Directed Supports, Inc.
Chambersburg, PA
01.2018 - 08.2020
- Provide guidance and supervision for individuals during activities.
- Assist with living skills and activities, including meal preparation and personal hygiene.
- Develop companionship with individuals toward a supportive relationship.
- Accompany individuals to park visits, take car rides, and have lunch or dinner in restaurants.
- Take individuals to medical appointments.
- Take individuals for community participation services as scheduled.
- Give medications as prescribed by the physician, and administer them on the MAR.
- Complete individuals' documentation on the horizon on a shift basis.
- Implemented personalized care plans to meet client needs.
- Provided daily assistance to individuals with developmental disabilities.
Security Officer
SECURITAS
Newville, PA
03.2017 - 12.2017
- Enforce relevant regulations relating to all individuals on the property.
- Respond to alarms and calls for assistance.
- Control and monitor the entrance and departure of trucks according to the prescribed protocol.
- Monitor and prevent the movement of unauthorized goods in and out of the facility.
- Contact relevant supervisors to deal with irregular activities.
- Making sure the doors to the building are secured, and attending to the employees' needs on a case-by-case basis.
- Touring the company premises to check for security breaches.
- Monitored premises to ensure safety and security of personnel and property.
- Conducted regular patrols to identify and address potential security risks.
Fulfilment Associate
SECURITAS
Carlisle, PA
03.2017 - 06.2017
- Use an order picker vehicle and a PDA to pick customer orders.
- Reporting personal observations to management to improve the picking process.
- Ensuring 100% compliance with quality in all picks.
- Operated forklifts to transport goods within warehouse environment.
- Selected and packed orders accurately for timely shipment.
- Maintained inventory accuracy through regular stock checks and updates.
- Collaborated with team members to optimize workflow efficiency.
- Implemented safety protocols to ensure a secure work environment.
- Assisted in training new staff on order picking procedures.
- Monitored quality of incoming and outgoing products consistently.
- Organized storage areas for easy access and retrieval of items.
- Fulfilled orders quickly to accomplish challenging daily objectives.
- Picked up heavy objects using proper lifting techniques to avoid personal injuries.
- Utilized scanning equipment for picking, packing and shipping orders.
- Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
- Limited damage to products and orders by using care when choosing items.
- Operated warehouse equipment with caution and according to manufacturer instructions to reduce risk of accidents and malfunctions.
- Assembled boxes or other containers and packed items carefully to ensure safe shipment.
Graduate Assistant
JOHN GROVE SCHOOL OF BUSINESS
Shippensburg, PA
01.2016 - 05.2017
- Conducted internet-based and library research with faculty.
- Performed and analyzed data entry, and other clerical work, as required for project completion.
- Provided instructors with assistance in the use of audiovisual equipment.
- Facilitated interviews for prospective graduate students.
- Organized and coordinated meet-and-greet sessions for prospective students.
- Assisted in organizing departmental events and workshops.
- Supported faculty in research projects and academic initiatives.
- Coordinated student communication regarding schedules and resources.
- Organized data for surveys and assessments to enhance student learning experiences.
- Supported department faculty with administrative assistance, as well as curriculum and research support.
- Analyzed data to assist professors with various projects.
- Performed administrative duties such as scheduling meetings, preparing reports and maintaining files.
- Managed multiple tasks simultaneously while meeting deadlines under pressure.
- Facilitated communication between faculty members and departmental staff.
- Maintained office hours to provide direct contact with students or clarify course material or course content.
- Prepared reports, presentations, and articles using Microsoft Word and PowerPoint.
- Provided guidance and assistance to students regarding academic policies and procedures.
Fundraiser & Data Analyst
SHIPPENSBURG UNIVERSITY FOUNDATION
Shippensburg, PA
08.2015 - 12.2015
- Analyzed and processed outgoing call data.
- Developed and utilized assessment tools for effective data analysis.
- Organized presentations on effective data usage.
- Developed fundraising strategies to engage alumni and community supporters.
- Cultivated relationships with potential donors through personalized outreach efforts.
- Collaborated with university departments to align fundraising initiatives with goals.
- Managed donor databases to track contributions and maintain accurate records.
- Trained volunteers on best practices for donor engagement and event support.
- Recruited volunteers to assist with various aspects of fundraising activities.
Accountant
MAYFAIR GROUP OF SCHOOLS
01.2004 - 08.2015
- Counseled students on financial matters.
- Processed tuition payments.
- Assisted management in formulating financial policies.
- Organized workshops for students on budgeting and savings.
- Oversaw the departmental budget.
- Prepared monthly financial statements and reports for administrative review.
- Managed financial records and transactions for multiple educational institutions.
- Assisted in the preparation of tax returns by gathering necessary information from clients and maintaining organized files with documents related to taxes.
- Reviewed invoices for accuracy and completeness prior to payment processing.
- Reported on financial results including balance sheets, income statements, cash flow statements.
- Developed staff expense and reimbursement tracker to reduce user errors and increase reporting accuracy.
- Cross-trained employees, enabling completion of priority tasks during personnel absences.
Teacher in Mathematics
Mayfair Group Of Schools
Warrake, Edo Nigeria
07.2003 - 01.2004
- Developed engaging lesson plans for diverse student needs and learning styles.
- Collaborated with colleagues to enhance curriculum and teaching strategies.
- Managed classroom behavior and fostered a positive learning environment.
- Conducted assessments to evaluate student progress and understanding.
- Integrated technology into lessons to support interactive learning experiences.
- Organized extracurricular activities to promote student engagement and teamwork.
- Communicated regularly with parents regarding student performance and behavior.
- Mentored new teachers, providing guidance on best practices in education.
- Maintained a safe and orderly learning environment for all students.
- Built and strengthened positive relationships with students, parents, and teaching staff.
- Prepared and maintained classroom environments appropriate for student learning and physical, social and emotional development.
- Developed and implemented lesson plans based on curriculum objectives.
- Managed student behavior in classroom by establishing and enforcing rules and procedures.
- Supervised students throughout day, both in classroom and outside during breaks.
- Monitored student behavior in classrooms, hallways, cafeteria, playgrounds.
- Instructed students in academic subjects such as math, science, language arts, social studies, and history.
- Scheduled and held parent-teacher conferences to keep parents up-to-date on children's academic performance.
Education
Diploma - Introduction to Computer Science
HAVARD UNIVERSITY
Remote12-2027
Master of Business Administration - Business Administration
SHIPPENSBURG UNIVERSITY
Shippensburg, PA05.2017
Associate of Science - Education
COLLEGE OF EDUCATION
Warri, Nigeria06.2003
Bachelor of Science - Accounting
FEDERAL POLYTECHNIC, AUCHI
Auchi, Nigeria06.1996
Skills
- Bilingual in English and Afemai
- Punctuality
- Work ethic
- Initiative
- Leadership
- Microsoft Office proficiency
- Research skills
- Workshop facilitation
- Program organization
- Computer science knowledge
- Fundraising expertise
- Order picking
- Budget management
- Security awareness
- Journal entry management
- Accounting principles
- Training and development
- Caregiving experience
- Developmental disabilities knowledge
- Excel proficiency
- Word processing skills
- Supervisory experience
- Customer service excellence
- Self-defense tactics
- Non-violent intervention
- Emergency management
- Negotiation
- Contraband detection
- Radio communication
- Search procedures
- Contraband seizure
- Surveillance
- Substance abuse
- Belongings inspection
- Booking procedures
- Gang awareness
- Crime prevention
- Work crew management
- Patrol procedures
- Occupational hazards and safety precautions
- Mental health awareness
- Facility security
- Perimeter control
- Incident prevention
- Suicide prevention
- Staff management
- First aid and CPR certified
- Restraint techniques
Certification
• CPR Certification
• First Aid Certification
• First Aid Certification
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work in the US for any employer.
Timeline
Correctional Officer II
Roxbury Correctional Institution
01.2024 - Current
Developmental Disability Supervisor
Potomac Center
08.2022 - 01.2024
Home Manager
Person Directed Supports, Inc.
09.2020 - 07.2022
Direct Support Professional
Person Directed Supports, Inc.
01.2018 - 08.2020
Security Officer
SECURITAS
03.2017 - 12.2017
Fulfilment Associate
SECURITAS
03.2017 - 06.2017
Graduate Assistant
JOHN GROVE SCHOOL OF BUSINESS
01.2016 - 05.2017
Fundraiser & Data Analyst
SHIPPENSBURG UNIVERSITY FOUNDATION
08.2015 - 12.2015
Accountant
MAYFAIR GROUP OF SCHOOLS
01.2004 - 08.2015
Teacher in Mathematics
Mayfair Group Of Schools
07.2003 - 01.2004
Diploma - Introduction to Computer Science
HAVARD UNIVERSITY
Master of Business Administration - Business Administration
SHIPPENSBURG UNIVERSITY
Associate of Science - Education
COLLEGE OF EDUCATION
Bachelor of Science - Accounting
FEDERAL POLYTECHNIC, AUCHI