Michael Daoust
Programming & System Analyst
Phoenix,AZ
Summary
Goal-driven Account Executive currently seeking to maintain a full-time position in a programming or systems analyst role. Highly motivated honors student with experience in SQL, Java, Python, RHEL, HTML & CSS and Ruby. Proven accomplished professional with a strong work ethic and commitment to learning.
Overview
9
9
years of professional experience
7
7
years of post-secondary education
Work History
Enterprise Account Executive
ALOIS Solutions - Remote
Scottsdale, AZ
2022.08 - 2024.03
- Proactively work with leadership to assist in development of sales division infrastructure and process.
- Strategically work with developers to integrate internal systems including dialer, CRM, sales and marketing software, and Microsoft applications.
- Work with leadership to assist in creation and implementation of sales and marketing strategy.
- Analyze trends in customer engagement
- Developed my own custom reports to manage callback and nurture pipeline through Salesforce.
- Actively manage clients up to $5 billion in annual revenue.
Responsible for over $600,000 in net new revenue potential. - Prospect potential clients with up to 200 cold calls and LinkedIn in mails per day.
- Schedule appointments with C-Level Executives, Directors, and Managers.
- Find creative solutions for IT consulting, project-based development, change management, production support , AI & automation, and digital transformation execution.
- Excel with time management and organization.
- Empathetic team player with utmost integrity.
Telesales Executive
DHL Express
Tempe, AZ
01.2022 - 08.2024
- Manages San Diego territory covering over 360 accounts.
- During first live full quarter, territory increased total revenue by 13% and new customer acquisition by 400%.
- Innovative growth strategist.
- Titan Award for new customer acquisition.
- Successfully managed and sustained pipeline of over sixty potential new business acquisitions and opportunities.
Proactively resolve logistical complexities
Mortgage Loan Sales
Intercontinental Capital Group
Scottsdale, AZ
01.2021 - 01.2022
- Interviewed applicants to assess loan requirements before suggesting offers.
- Updated clients through each step of loan application, pending approval and closing processes while remaining attentive to all customer needs.
- Successfully manage 30-90 day sales cycle.
- Resolved problems, improved operations and provided exceptional service.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Improved operations through consistent hard work and dedication.
Mortgage Loan Sales
New American Funding
Tempe, AZ
12.2019 - 01.2021
- Successfully achieved over 110% of goal for fundings in Q2-Q4 of 2020.
- Worked with underwriters to fix application problems and resolve issues.
- Identified issues, analyzed information and provided solutions to problems.
- Used critical thinking to break down problems, evaluate solutions and make decisions
- Monitored pipelines to track and log status of loans.
- Exceeded goals through effective task prioritization and great work ethic.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
Azure Sales Executive
Tech Data
Tempe, AZ
12.2018 - 12.2019
- Ran own territory in United States where conducted both inbound and outbound calls to medium and large businesses to bring their business infrastructure to cloud of Microsoft Azure.
- Offered solution seeking approach and controlled sales process while working collaboratively with sales engineers, architects, mid-market, marketing, and technical support staff.
- Worked across other departments to offer other SaaS and PaaS bundles including Microsoft Office 365 and Windows servers.
- Effectively promoted and sold additional products and/or related services including backup, security, professional migration and recovery services.
- Showcased product features to customers online and discussed technical details to overcome objections and lock in sales.
- Built rapport with customers and assessed needs to make product recommendations and upsell additional services.
- Responsible for over $125,000 in monthly recurring Microsoft Azure Revenue.
Mortgage Loan Sales
Loan Depot / Fay Servicing
Scottsdale, AZ
05.2017 - 11.2018
- Successfully achieved over 200% of goal for revenue in Q3/Q4 of 2017.
- Earned top ACES award for highest loan originations and loans sent to processing.
- Awarded title of Platinum Banker (top 10%) For loan originations Q4 2017 out of 2000 employees.
- Maintained energy and enthusiasm in fast-paced environment.
- Established volume record for loan submission of $2.9 M, record for day, week, and month.
- Developed prospects for new loans by conducting 500 cold calls weekly.
Business Sales Executive
GoDaddy
Tempe, AZ
05.2015 - 05.2017
- Recognized as one of top 30 sales reps.
- Helped develop new department and expand big business territory.
- Responsible for generating over $1 million in revenue over 7 months.
- Crafted business plans with business owners that identified long term company goals and also detailed smaller goals to keep organization on track.
- Offered array of SaaS and PaaS products including, but not limited to: Microsoft Exchange email, Windows and Linux servers, search engine optimization, email marketing, domain and professional web design services.
Customer Development Team
GoDaddy
Gilbert, AZ
05.2015 - 05.2017
- Customer Development team is GoDaddy's main sales force.
- Performed 100 outbound cold calls day to new and existing customers.
- As mid-market equivalent, offered array of SaaS and PaaS products including, but not limited to: Microsoft Exchange business email, windows and linux servers, professional search engine optimization services, email marketing, domain and professional web design services.
- Won four monthly sales and customer service awards in this role.
- Was responsible for over $1,000,000 in revenue and promoted to Business Sales Executive after 12 months.
Internet Sales and Services Consultant
GoDaddy
Tempe, AZ
05.2015 - 05.2017
- Performed best on team in revenue and promoted in 6 months.
- Served as first line of contact and provided phenomenal customer service to inhibit negative situations and find solutions to current issues.
- Took those problems and turned them into additional sales opportunities customized toward customers pain points.
- Offered array of SaaS and PaaS products including, but not limited to: Microsoft Exchange email, windows and Linux servers, search engine optimization, email marketing, domain and professional web design services.
- Maintained high customer satisfaction standards to meet or exceed targets
Education
Bachelor of Science - Programming & System Analysis 1 & 2
Scottsdale Community College
Scottsdale, AZ 2021.11 - Current
Bachelor of Science - Business Management
Northern Arizona University
Flagstaff, AZ 08.2010 - 05.2015
Skills
Problem Solving
Time Management
Organization
Critical Thinking
SQL
Python
Client Engagement
Red Hate Enterprise Linux
HTML & CSS
Ruby
Timeline
Enterprise Account Executive
ALOIS Solutions - Remote
2022.08 - 2024.03
Telesales Executive
DHL Express
01.2022 - 08.2024
Bachelor of Science - Programming & System Analysis 1 & 2
Scottsdale Community College
2021.11 - Current
Mortgage Loan Sales
Intercontinental Capital Group
01.2021 - 01.2022
Mortgage Loan Sales
New American Funding
12.2019 - 01.2021
Azure Sales Executive
Tech Data
12.2018 - 12.2019
Mortgage Loan Sales
Loan Depot / Fay Servicing
05.2017 - 11.2018
Customer Development Team
GoDaddy
05.2015 - 05.2017
Internet Sales and Services Consultant
GoDaddy
05.2015 - 05.2017
Business Sales Executive
GoDaddy
05.2015 - 05.2017
Bachelor of Science - Business Management
Northern Arizona University
08.2010 - 05.2015