Michael D'Argento
Cortland,OH
Summary
Obtain an automotive technician position where I can utilize my education and Ford FACT training to continue furthering myself and my career.
Professional technician with strong expertise in automotive and diesel systems. Skilled in diagnostics, repair, and maintenance of various vehicle types. Known for effective team collaboration and adaptability in dynamic environments. Focused on achieving high-quality results and ensuring reliability in all tasks.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Automotive/Diesel Technician
Daystar Ford
08.2022 - Current
- Enhanced vehicle performance by conducting thorough diagnostic tests and identifying necessary repairs.
- Assisted customers in making informed decisions about their vehicle maintenance needs through clear communication.
- Participated in ongoing training programs to stay current with advancements in automotive technology and repair techniques.
- Delivered exceptional customer service by addressing concerns promptly and providing clear explanations of complex technical issues.
- Supported team members in troubleshooting complex issues, resulting in successful problem resolution.
- Boosted customer satisfaction with timely completion of automotive and diesel maintenance tasks.
Automotive/Diesel Technician
Folsom Lake Ford Fleet Center
02.2017 - 06.2022
- Provided excellent customer service
- Performed vehicle repair and/or maintenance work as shown on repair order with efficiency and accuracy
- Diagnosing the cause of any malfunction and perform repair, if authorized by the customer
- Conduct multi-point inspections to make appropriate recommendations to ensure safety and reliability of customer vehicles
- Documented the work performed on each vehicle on the work order
- Communicate with service advisor if additional work is needed
- Road test vehicles after all repairs
- Performed necessary repairs on vehicles with aftermarket equipment such as non factory add-on AC systems, aftermarket lighting systems, and minor hydraulic systems such as liftgates and booms
- Performed annual vehicle safety and DOT inspections
Delivery Specialist/Technician
Rent a Center
02.2016 - 01.2017
- Provided excellent customer service
- Assisted in keeping show room neat and organized
- Safely received and delivered company product
- Performed basic maintenance on company vehicles and completed vehicle check ups
Courtesy Clerk
Vons
12.2014 - 03.2015
- Delivered excellent customer service while delivering extensive product information
- Neatly and efficiently stocked merchandise throughout the establishment
- Assisted customers in making sales-related decisions or with any product related questions or concerns
- Collect carts and assist with bagging groceries
Education
Automotive Technology - Ford FACT
Universal Technical Institute
Sacramento, CA12.2016
High School -
Royal High School
Simi Valley, CA06.2015
Skills
- Engine diagnostics
- Automotive electrical system
- Rebuilding engines
- Electrical systems
- Diesel engine repair
- Fuel injection systems
Awards
- UTI Excellent Attendance Award, 99% or higher
- EPA 609 HVAC Certification
- Ford FACT Certifications
- Basic Electrical (34S14T1)
- Electronic Steering & Suspension (33S15T0)
- Electronics (34S19T2)
- Engine Performance Operation & Testing (31S26T0)
- Engine Repair (32S09T0)
- Advanced Climate Control Systems (35S05T0)
- Base Brakes (38S07T1)
- Advanced Brakes (38S08T1)
- Noise, Vibration & Harshness (30S06T0)
- Advanced Braking Systems (38S08T0)
- Diesel Engine Performance (51S15T0)
- Ford Quicklane Training
Certification
-UTI Excellent Attendance Award (99% or higher)
- EPA 609 HVAC Certification
- Ford Certifications
- Brakes (38)
- Quick Lane Technicians Fundamentals (Level 1)
- Diesel Engine Performance Specialist (FACT)
- 2015 Engine Master
- Quick Lane Technician Master (Level 3)
- STST 1 New Ford / Lincoln Technician
- 2025 Chassis Master
- FACT Mobile Service Technician
- Diesel Engine Repair Specialist ( FACT)
- Gasoline Engine Performance Specialist (FACT)
- Electronic System Specialist (FACT)
- Brake Specialist (FACT)
- Climate Control Specialist (FACT)
- Electrical System Specialist (FACT)
- Steering and Suspension Specialist (FACT)
- Gasoline Engine Repair Specialist (FACT)
- Quick Lane Technician Base (Level 2)
- LIncoln Pre - Delivery Inspection (60)
- Diesel Engine Repair (52)
- Diesel Engine Performance (51)
- Electronic Systems (39)m (43)
- Electronic Systems (39)
- Manual Transmission and Drivetrain (36)
- Climate Control (35)
- Electrical Systems (34)
- Steering and Suspension (33)
- Gasoline Engine Repair (32)
- Gasoline Engine Performance (31)
- New Model Training Course (30)
- Field Service Action (10)
Timeline
Automotive/Diesel Technician
Daystar Ford
08.2022 - Current
Automotive/Diesel Technician
Folsom Lake Ford Fleet Center
02.2017 - 06.2022
Delivery Specialist/Technician
Rent a Center
02.2016 - 01.2017
Courtesy Clerk
Vons
12.2014 - 03.2015
High School -
Royal High School
-UTI Excellent Attendance Award (99% or higher)
- EPA 609 HVAC Certification
- Ford Certifications
- Brakes (38)
- Quick Lane Technicians Fundamentals (Level 1)
- Diesel Engine Performance Specialist (FACT)
- 2015 Engine Master
- Quick Lane Technician Master (Level 3)
- STST 1 New Ford / Lincoln Technician
- 2025 Chassis Master
- FACT Mobile Service Technician
- Diesel Engine Repair Specialist ( FACT)
- Gasoline Engine Performance Specialist (FACT)
- Electronic System Specialist (FACT)
- Brake Specialist (FACT)
- Climate Control Specialist (FACT)
- Electrical System Specialist (FACT)
- Steering and Suspension Specialist (FACT)
- Gasoline Engine Repair Specialist (FACT)
- Quick Lane Technician Base (Level 2)
- LIncoln Pre - Delivery Inspection (60)
- Diesel Engine Repair (52)
- Diesel Engine Performance (51)
- Electronic Systems (39)m (43)
- Electronic Systems (39)
- Manual Transmission and Drivetrain (36)
- Climate Control (35)
- Electrical Systems (34)
- Steering and Suspension (33)
- Gasoline Engine Repair (32)
- Gasoline Engine Performance (31)
- New Model Training Course (30)
- Field Service Action (10)
Automotive Technology - Ford FACT
Universal Technical Institute
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