Michael Davila
Round Rock,TX
Summary
Accomplished Assistant Store Manager at Home Depot, adept in customer engagement and problem-solving, significantly enhanced store efficiency and customer satisfaction. Skilled in POS systems and fostering teamwork, successfully mentored staff and optimized store operations, showcasing a commitment to excellence and results.
Overview
16
16
years of professional experience
Work History
Assistant Store Manager
Home Depot
03.2008 - 06.2024
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
Education
High School Diploma -
Lanier High School
Austin, TX05.1977
Skills
- Problem-Solving
- Customer Service and Engagement
- Customer Relations
- Store Organization
- Store Opening and Closing
- POS Systems
- Hiring and Training
Languages
Spanish
Timeline
Assistant Store Manager
Home Depot
03.2008 - 06.2024
High School Diploma -
Lanier High School