Reliable individual with skills and experience as a Quality Assurance Technician. Smart and committed to job well done and offering exceptional drive. Diligent problem-solver with resourceful approach to challenges and organized style. Leverages a technical based mindset to manage job functions. Excellent communicator with focus on results.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Lab Technician
Bridgestone Metalpha USA
02.2022 - Current
I perform lab analysis on various steel cable products including but not limited to nitrogen analysis, Co and Zn testing, and Copper and Brass testing utilizing XRF and chemical analysis equipment
I ensure that all samples are accurately and expertly prepared and that all test data is accurately represented and recorded
I maintain lab 3S and ensure that the lab equipment is in proper order and stocked with whatever is needed to ensure operation
Maintained safe, tidy and organized laboratory environment for accurate test results.
Prepared reagents, media and solutions to use for laboratory testing and analysis.
Quality Assurance Analyst
TreeHouse Private Brands
01.2021 - 10.2021
I ensure that all product within the plant meets any and all customer specifications
I ensure that each operator for each line performs the necessary checks in a timely manner and that the test results are all within product specifications
I place non-conforming product on hold and perform a battery of lab tests (moisture %, oil %, salt %, PH levels, breakage test, vitamin testing, and visual and sensory tests) to verify conformance or non-conformance
I record all results of all tests within SAP for digital integrity.
Supported company in maintaining work environment focused on quality, communication, collaboration, integration, and teamwork.
Shipping Supervisor
Pacific Global Logistics
06.2020 - 12.2020
I am the shipping and receiving supervisor for Hankook Atlas Bx by way of 3rd party contractor Pacific
Global Logistics
I ensure accuracy of inbound and outbound shipments as well as follow OSHA regulations for shipping Hazardous exempt materials (lead-acid batteries)
I supervise three additional employees tasked with material handling and processing, directing and assisting with battery testing (voltage), proper palletization, and packaging (shrink-wrap)
I maintain inventory levels within the warehouse and follow FIFO (First In, First Out) methodology to ensure a quality product is delivered to the customer.
Pulled, verified, and packaged items for shipment.
Supervised shipping team of 6 employees.
Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
Inspected loading operations for improvements in efficiency and safety.
Managed shipping and receiving activities for company with 30+ orders processed daily.
Operated forklifts, lift trucks, and hand trucks to move items around warehouse.
Organized storage areas to optimize materials movements and minimize labor hours.
Conducted counts and audits of inventories to identify and resolve discrepancies in records.
Prepared shipping documents and invoices, processed payments, and fielded client questions.
Maintained positive relationships with representatives of UPS, FedEX, USPS, and DHL shipping companies.
Investigated and adopted optimal shipping and receiving strategies by selecting best carriers, routes, and methods to minimize costs and enhance schedules.
Broadband Specialist
Mediacom Communications Corporation
08.2019 - 02.2020
I am responsible for establishing and maintaining the connections from customer residences to the Mediacom Hardline on the utility pole via drop to tap connection
I set up wireless modems to include Wi-Fi as well as various cable boxes including TiVo systems
I maintain proper signal loss by ensuring drop integrity is maintained with proper splitter configurations at each site
I also perform business installations and site surveys to ensure serviceability.
Followed all company policies and procedures to deliver quality work.
Listened and responded to customer requests and forwarded necessary information to superiors.
Interpreted clients' needs and introduced services to fit specific requirements.
Attended training programs to deepen professional skillset and assisted in training fellow store associates on existing and new training programs.
Quality Control Technician
Superior Graphite
11.2018 - 06.2019
I perform various diagnostic testing on graphite product including sulfur analysis using LECO diagnostic equipment, true density, carbon/ash, and moisture to ensure customer specifications are met
I work with a process controller to maintain up to five induction furnaces by monitoring temperature, water and nitrogen flows, and rectifier temperatures.
Inspected raw materials and finished products to verify quality and disposed items that did not meet safety requirements.
Maintained quality documentation and records for conformance with relevant standards.
Evaluated samples against standards by completing measurements, visual inspections, and other established tests.
Performed thorough inspections of incoming materials and outgoing products.
Adhered to safety and clean area procedures to comply with agency and regulatory mandates.
Proposed corrective actions to address recurring quality issues.
Tested and evaluated product precision against specifications to reduce discrepancies.
Helped uncover and fix production problems in order to reduce overall defect rates.
Production Associate
TG Automotive Sealing Kentucky
01.2013 - 07.2018
I handle the day to day needs of the production floor in regards to supplies
I developed production paperwork utilizing 4M methodology and Kaizen process improvement
I perform data analysis on daily production values to determine opportunities for improvement by way of scrap analysis, efficiency tracking, and effective use of time
I manage the maintenance tool crib to ensure sufficient replacement parts are in stock to keep production running in a fast paced automotive environment
I process purchase orders and submit orders to various vendors to maintain stock levels
I utilize J.D Edwards to monitor and maintain inventory levels
Assisted with staff training to enforce quality, safety and sanitation guidelines.
I provide basic IT support to office personnel including printer/computer/ email issues
I utilize Microsoft office (2016) suite to organize and present all data to upper management (Department managers, General Managers, and Vice President, Merchandising, Point of sale credit or debit verification kits, Point of sale POS software
Followed all company policies and procedures to deliver quality work.
Gathered, organized and input information into digital database.
Machine Operator
BRAZEWAY
05.2010 - 05.2012
Examined completed workpieces for defects
Started machines
Monitored machine operations
Recorded operational data
Cleaned and lubricated machines
Verified conformance to specifications, using micrometers, gauges and calipers
Constructed pallets of finished goods according to customer specifications
Printed out and attached accurate labels to finished rolls
Spotted and determined visual defects
Cut out defects and spliced together good material
Conducted in-process inspections
Measured parts to ensure correct dimensions
Knowledge sets include: Allen wrenches, Calipers, Cutting machines
Digital micrometers, Handtruck, Inventory management software, Label making machines, Labeling machines, Micrometers, Pallet jacks.
Operated machining equipment safely with team of operators.
Operated multiple machines simultaneously to meet production requirements.
Followed detailed instructions to operate machines with accuracy and produce quality products.
Complied with company and OSHA safety rules and regulations.
Set up and adjusted equipment and properly configured machines for daily operation.
Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
Production Worker
Staff Partners
04.2010 - 05.2010
My accomplishments included: Temporary employment agency
Senior Game Adviser
Gamestop
06.2004 - 08.2009
Managed the work schedule of 3-10 employees, Received and processed product for sale, processed outgoing shipments to other store locations, managed sale- customer relations, opening and closing duties, responsible for inventory prep and maintenance
Sold merchandise at a retail store
Sold electronics
Greeted customers
Helped customers find what they wanted
Showed customers how to use and care for merchandise
Rang up bills, using POS machines
Kept sales records
Found out of stock items at other stores
Used basic computer skills
Trained other workers
Opened/closed store
Education
Information Technology - Administration And Security
MyComputerCareer.com
Raleigh, NC
04.2022
Diploma - undefined
Hopkinsville High School
Hopkinsville, KY
2003
Skills
Credit (5 years)
Loss prevention (5 years)
Merchandising (5 years)
Point of sale (5 years)
Quality Assurance
Quality Control (6 years)
Inspection (7 years)
Caliper (5 years)
Quality Inspector (4 years)
Administrative Experience (5 years)
Clerical Experience (5 years)
Manufacturing Experience (5 years)
Micrometer
IT Support (5 years)
Lean Manufacturing (5 years)
JD Edwards (6 years)
Forklift (3 years)
Shipping & Receiving
5S (10 years)
Process Improvement (5 years)
Materials Handling
SAP (5 years)
Data collection (10 years)
Store management
Warehouse experience
Supervising experience (6 years)
Management (4 years)
Windows
Purchasing (3 years)
Troubleshooting (10 years)
ERP Systems (6 years)
Laboratory Experience (4 years)
Computer Networking
Six Sigma (5 years)
Software troubleshooting
Technical support
IT (5 years)
Certifications and Licenses
Forklift Certified
Susceptibility Testing
Analytical and Scientific Software
Ph Meters
Sample Preparation and Analysis
Verbal and Written Communication
Write Technical Reports
Mathematics
Food Science
Hazardous Waste and Disposal
Raw Material Testing
Compiling Information
Quality Control
Prepare Solutions
Chemistry
Electronics
Food Safety Standards
File and Recordkeeping
Inspect Material
Engineering Principles
Sample Mounting
Laboratory Safety Procedures
Quality Standards
Critical Thinking Proficiency
Certification
MTA Security | Information Technology System Administrator | MyComputerCareer | April 2022
Timeline
Lab Technician
Bridgestone Metalpha USA
02.2022 - Current
Quality Assurance Analyst
TreeHouse Private Brands
01.2021 - 10.2021
Shipping Supervisor
Pacific Global Logistics
06.2020 - 12.2020
Broadband Specialist
Mediacom Communications Corporation
08.2019 - 02.2020
Quality Control Technician
Superior Graphite
11.2018 - 06.2019
Production Associate
TG Automotive Sealing Kentucky
01.2013 - 07.2018
Machine Operator
BRAZEWAY
05.2010 - 05.2012
Production Worker
Staff Partners
04.2010 - 05.2010
Senior Game Adviser
Gamestop
06.2004 - 08.2009
Information Technology - Administration And Security