Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michael Davis

COAL CITY,WV

Summary

Astute Business Owner experienced in operations management, competitive analysis and financial management. Demonstrated success in growth and innovation. Capitalized on new trends and technologies to boost business initiatives and reach sales objectives.

Overview

49
49
years of professional experience

Work History

Shop Owner

ANDY'S LOCKSMITH INC.
07.2011 - 12.2022
  • Completed store operational requirements by assigning tasks based upon strength, level of experience and expertise..
  • Coached, counseled and disciplined employees.
  • Implemented loss prevention strategies to minimize instances of theft or damage within the store.
  • Ensured compliance with all relevant industry regulations and store policies, maintaining a safe and secure environment for both employees and customers alike.
  • Established strong relationships with vendors, leveraging these connections for exclusive access to new products or preferential buying terms.
  • Retained accurate records of purchases, titles and sales.
  • Prepared annual budgets and monitored financial objectives.
  • Maintained accurate financial records, including sales reports, expense tracking, and budget management.
  • Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
  • Developed loyal customer base by consistently delivering high-quality products and personalized service.

AUTO SALES MANAGER

BECKLEY AUTO MALL
03.1989 - 07.2009
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
  • Reduced operational costs through comprehensive process improvement initiatives and resource management.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Optimized resource allocation by conducting regular performance evaluations and providing personalized coaching for staff development.
  • Onboarded new employees with training and new hire documentation.
  • Conducted competitive analysis to identify market trends and capitalize on emerging opportunities for growth.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
  • Set aggressive targets for employees to drive company success and strengthen motivation.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Improved marketing to attract new customers and promote business.
  • Defined clear targets and objectives and communicated to other team members.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Self-motivated, with a strong sense of personal responsibility.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked effectively in fast-paced environments.

Founder

JLJ MANUFACTURING
07.1985 - 07.1989
  • Secured sufficient funds to cover business obligations by tracking expenses and budgeting accurately.
  • Negotiated favorable contracts with suppliers, reducing costs while maintaining product quality.
  • Maintained P&L and shouldered corporate fiscal responsibility.
  • Oversaw business-wide changes to modernize procedures and organization.
  • Developed strong partnerships with key industry players, contributing to an increased market presence.
  • Devised and presented business plans and forecasts to board of directors.
  • Managed financial, operational and human resources to optimize business performance.
  • Secured funding for company growth through investor relations and networking activities.
  • Analyzed industry trends and tracked competitor activities to inform decision making.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Proven ability to learn quickly and adapt to new situations.

Faculty Instructor

WYOMING COUNTY VO-TEC
08.1981 - 06.1985
  • Fostered student curiosity and interest through creative hands-on activities.
  • Adapted curriculum materials as needed to accommodate diverse learner needs and styles, ensuring equitable access to education for all students.
  • Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
  • Mentored students on an individual basis, fostering personal growth and academic improvement.
  • Evaluated student progress regularly, providing timely feedback to help learners achieve academic goals.
  • Modified lessons and curriculum to accommodate diverse learners by using strategies such as peer-assisted learning and group work.
  • Provided support for extracurricular activities, promoting well-rounded experiences for students outside the classroom setting.
  • Developed and implemented classroom routines to address varying student needs.
  • Created and developed lesson plans to meet students' academic needs.
  • Participated in professional development opportunities to remain current on educational trends and research, enhancing teaching effectiveness.
  • Created lessons and online testing materials to facilitate remote learning.
  • Prepared quizzes, tests and examinations to gauge how well students were learning.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

MILITARY

USAF
03.1974 - 03.1980
  • Conducted comprehensive evaluations of equipment maintenance programs, identifying areas for improvement and increasing overall functionality rates.
  • Directed tactical operations in complex and challenging environments.
  • Created contingency plans to address unexpected tactical scenarios.
  • Protected and guided personnel under command, maintaining safety, well-being, and mission readiness.
  • Coordinated with personnel to develop strategic plans for unit actions.
  • Implemented innovative tactics to achieve mission objectives under challenging conditions.
  • Coordinated activities of subordinate personnel to support mission success.
  • Trained personnel to improve performance and attain mission-ready status.
  • Evaluated personnel performance and provided constructive feedback, promoting professional growth within the unit.
  • Directed intelligence gathering efforts, resulting in accurate assessments of enemy capabilities and intentions.
  • Developed and maintained positive relationships with staff in unit and in other units.
  • Coordinated joint exercises with foreign military partners to strengthen alliances and improve interoperability.
  • Monitored enemy units in hostile zones and reports on information.
  • Ordered, unloaded, sorted and tracked supplies and equipment needed for unit activities.
  • Adhered to strict protocols and followed orders while conducting operational missions.
  • Communicated with command centers to develop and execute tactical plans.
  • Monitored and assessed mission progress and provided updates to command.
  • Worked well in a team setting, providing support and guidance.
  • Developed strong organizational and communication skills through coursework and volunteer activities.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Gained extensive knowledge in data entry, analysis and reporting.
  • Worked effectively in fast-paced environments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Education

Bachelor of Science - Business Management

WV STATE COLLEGE
INSTITUTE, WV
06.1987

Associate of Applied Science - Vocational-Technical Education

WV INSTITUTE OF TECHNOLOGY
MONTGOMERY, WV
04.1984

Bachelor of Science - Business Management

BECKLEY COLLEGE
BECKLEY, WV
12.1980

High School Diploma -

STOCO HIGH SCHOOL
COAL CITY
06.1973

Skills

  • Team Player
  • Valid Driver's License
  • Visual Inspection
  • New Business Development
  • Decision-Making
  • Team Collaboration and Leadership
  • Adaptability
  • Effective Communication
  • Problem-solving aptitude
  • Work Orders and Documentation
  • Employee Scheduling
  • Service Scheduling
  • Operations Management
  • Entrepreneurial personality
  • Business Operations
  • Reliability

Timeline

Shop Owner

ANDY'S LOCKSMITH INC.
07.2011 - 12.2022

AUTO SALES MANAGER

BECKLEY AUTO MALL
03.1989 - 07.2009

Founder

JLJ MANUFACTURING
07.1985 - 07.1989

Faculty Instructor

WYOMING COUNTY VO-TEC
08.1981 - 06.1985

MILITARY

USAF
03.1974 - 03.1980

Bachelor of Science - Business Management

WV STATE COLLEGE

Associate of Applied Science - Vocational-Technical Education

WV INSTITUTE OF TECHNOLOGY

Bachelor of Science - Business Management

BECKLEY COLLEGE

High School Diploma -

STOCO HIGH SCHOOL

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