Michael Davis
Mobile,AL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Management Trainee
Tower Loan
06.2023 - Current
- Listened to customer needs and recommended best service via phone and in-person (over 100 people daily)
- Learned management responsibility duties such as delegating employee workload and analyzing loan documents
- Become proficient in managerial aspects such as recruitment, staff development, etc
- Become proficient in customer service and sales techniques
- Played part in Tower Loan of West Mobile turning delinquency around and hitting set delinquency goals
- Developed problem-solving abilities through hands-on experience with real-life business scenarios.
Junior Director /Manager of Business Development and Sales
Apex Connections
03.2023 - 10.2023
- Got promoted to junior director in less than one month on job
- Management tasks like inventory management, admin, and learning interview process
- Led road trip to Baton Rouge with 3 client associates
- Managed and balanced different personalities on that trip as well.
- Mastered the one call close technique
- Boosted customer satisfaction levels by addressing client concerns promptly and effectively resolving issues.
Sales & Dock Associate
Dillard’s Department Store
05.2021 - 02.2023
- Maintained stores’ dock and two floors every day
- Communicated with management ways to make store run smoother
- Treated customers and coworkers with utmost respect
- Checked, received, processed, and unloaded trucks every week
- Assisted in training new hires on dock procedures, safety protocols, and company policies.
- Collaborated with other departments to resolve issues that may have arisen during shipping or receiving processes.
Outside Marketing Consultant [Internship]
GBM3, Inc
07.2022 - 12.2022
- Conducted thorough market research to identify emerging trends and inform strategic decison-making.
- Increased brand awareness by developing and executing targeted marketing campaigns.
- Boosted sales revenue through the implementation of innovative promotional strategies and events.
- Implemented creative solutions to address unique challenges faced by clients in a variety of industries.
- Analyzed data to uncover insights and identify key opportunities to inform strategic decisions.
Sales Associate/Stocker
Dollar General
06.2019 - 06.2021
- Maintained shelves and made sure stock was properly accounted for
- Maintained cleanliness of store daily
- Consistently lifted materials weighing as much as 30 pounds.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Education
Bachelor of Science - Business Administration [Marketing Management]
University of South Alabama
Mobile, AL12.2022
Associate of Applied Science - Applied Science in Accounting Technology
Bishop State Community College
Mobile, AL05.2020
Skills
- COMPUTER SKILLS
- Microsoft Word, Powerpoint, Access, and Outlook Efficient
- Excel and fluent with All social media platforms: Instagram, Facebook, Twitter, etc
- Persuasive Negotiations
- Business Management and Development
- Process Improvement
- One Call Close Experience
Certification
-Department of Insurance License
-NSLS Member (National Society of Leadership and Success)
-OSHA Card - Construction Safety and Health (10 hr training course)
Timeline
Management Trainee
Tower Loan
06.2023 - Current
Junior Director /Manager of Business Development and Sales
Apex Connections
03.2023 - 10.2023
Outside Marketing Consultant [Internship]
GBM3, Inc
07.2022 - 12.2022
Sales & Dock Associate
Dillard’s Department Store
05.2021 - 02.2023
Sales Associate/Stocker
Dollar General
06.2019 - 06.2021
Bachelor of Science - Business Administration [Marketing Management]
University of South Alabama
Associate of Applied Science - Applied Science in Accounting Technology
Bishop State Community College