Summary
Overview
Work History
Education
Skills
Timeline
SalesAssociate

MICHAEL DAVIS

Eagle Point,OR

Summary

Driven professional with proven expertise in customer service and cash handling accuracy, honed at Walmart and White City VA. Excelled in reducing order processing times and boosting customer satisfaction through exceptional service and teamwork. Skilled in problem-solving and multitasking, consistently delivering results that exceed employer expectations.

Overview

7
7
years of professional experience

Work History

Sales Associate

Walmart
05.2024 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Solved customer challenges by offering relevant products and services.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
  • Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.

Medical Supply Technician

White City VA
06.2017 - 04.2024
  • Reduced order processing time by implementing an electronic database for cataloging and tracking supply requests from clinical departments.
  • Assisted healthcare professionals in locating necessary supplies, contributing to efficient patient care.
  • Prepared emergency kits for various departments within the hospital, ensuring readiness during critical situations.
  • Provided exceptional customer service to internal staff members who required assistance accessing needed supplies or navigating inventory systems.

    • Education

    Associate

    Olympic College
    Bremerton, WA
    06.2014

    Skills

    • Customer Service
    • Teamwork and Collaboration
    • Time Management
    • Problem-solving skills
    • Listening Skills
    • Multi-tasking strength
    • Problem-Solving
    • Excellent people skills
    • Reliable and punctual
    • Cash Handling
    • Outgoing Personality
    • Verbal/written communication
    • Stocking and Receiving
    • Cash Register Operation
    • Cash Handling Accuracy
    • Client Service

    Timeline

    Sales Associate

    Walmart
    05.2024 - Current

    Medical Supply Technician

    White City VA
    06.2017 - 04.2024

    Associate

    Olympic College

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    MICHAEL DAVIS