Summary
Overview
Work History
Education
Skills
Timeline
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Michael Davis

Orlando,FL

Summary

Seasoned Team Lead with in-depth knowledge in managing diverse teams to drive operational efficiency. Skilled in strategic planning, project management, and conflict resolution. Notable for cultivating productive work environments and fostering professional growth among team members. Previous roles demonstrate significant contributions to process improvements, increased productivity, and business growth.

Overview

10
10
years of professional experience

Work History

Team Lead

Walmart
Orlando, FL
09.2014 - 03.2024
  • Developed strategies to increase team productivity and improve customer service levels.
  • Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
  • Trained new staff in relevant processes and procedures.
  • Resolved escalated customer complaints or queries promptly and efficiently.
  • Ensured compliance with company policies and procedures throughout the team.
  • Collaborated with other departments to develop effective solutions that meet customer needs.
  • Motivated staff through positive reinforcement techniques.
  • Delegated tasks appropriately according to individual skill sets.
  • Counted inventory, resolved discrepancies and completed paperwork to keep system accurate and current.
  • Offered training and support to keep team members motivated and working toward objectives.

Order Selector

SYSCO Food Services
Orlando, FL
06.2023 - 01.2024
  • Operated electric pallet jacks and forklifts to transport products between warehouse aisles.
  • Organized stock on shelves according to predetermined sequence.
  • Checked inventory levels and restocked shelves as needed.
  • Confirmed shipments against purchase orders for correctness of items, quantity, and quality.
  • Executed the picking, packing, shipping, and unloading of goods in an efficient manner.
  • Maintained cleanliness of work area by sweeping floors, removing debris from racks and shelves.
  • Inspected product for damages or defects before placing them into containers.
  • Ensured that all safety protocols were followed while operating material handling equipment.
  • Utilized RF scanner guns to retrieve items from storage locations throughout the facility.
  • Operated warehouse equipment with caution and according to manufacturer instructions to reduce risk of accidents and malfunctions.

Education

High School Diploma -

Miami Carol City Senior High School
Miami Gardens, FL
06-2004

Skills

  • Work assignment delegation
  • Performance monitoring
  • Trend tracking
  • Production Monitoring
  • Schedule Management
  • Regulatory Compliance
  • Quality Control
  • Employee Evaluation
  • Coaching and Mentoring

Timeline

Order Selector

SYSCO Food Services
06.2023 - 01.2024

Team Lead

Walmart
09.2014 - 03.2024

High School Diploma -

Miami Carol City Senior High School

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Michael Davis