Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Michael Davis

West Palm Beach,FL

Summary

Dynamic retail leader with a proven track record, excelling in sales analysis and customer service. Achieved significant cost reductions through innovative inventory management and visual merchandising strategies. Cultivated strong vendor relationships, driving operational efficiency and enhancing customer satisfaction. Passionate about mentoring teams to exceed performance goals.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Store Manager

The UPS Store Inc.
Royal Palm Beach, Florida
05.2023 - 04.2025
  • Prepared monthly reports on sales figures, expenses, profits.
  • Showcased and built visually appealing displays and signs to encourage customers to buy specific products.
  • Managed daily banking activities such as deposits and withdrawals.
  • Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
  • Built relationships with key customers and stakeholders to grow business networks and locate new opportunities.
  • Identified opportunities for cost savings through waste reduction initiatives.
  • Established customer service standards and monitored staff compliance.
  • Monitored inventory levels and placed orders to restock shelves.
  • Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.

General Manager

Burger King, Seven Restuarants
Stuart , Florida
02.2020 - 04.2023
  • Delegated work to staff, setting priorities and goals.
  • Managed inventory levels and conducted corrective action planning to minimize long-term costs.
  • Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
  • Developed and implemented operational strategies to improve efficiency, reduce costs, and maximize customer satisfaction.
  • Guided management and supervisory staff to promote smooth operations.
  • Maintained relationships with vendors to obtain the best pricing on supplies and materials.
  • Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
  • Assisted in the recruitment process by interviewing potential candidates for open positions.
  • Established and maintained effective communication with staff members to ensure efficient operations.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.

Education

Associates Degree - Cosmetology

Roffler Technical Institute
West Palm Beach, FL
05-1988

High School Diploma -

John I Leonard High School
Lake Worth, FL
06-1986

Skills

  • Sales analysis
  • Inventory management
  • Visual merchandising
  • Customer service
  • Cost reduction
  • Vendor management

Certification

Licensed Notary

Serv Safe Certification

Timeline

Store Manager

The UPS Store Inc.
05.2023 - 04.2025

General Manager

Burger King, Seven Restuarants
02.2020 - 04.2023

Associates Degree - Cosmetology

Roffler Technical Institute

High School Diploma -

John I Leonard High School

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