Dynamic professional with a diverse background in sales, customer service, administration, and technical roles across fitness, software, automotive, and hospitality industries. Proven ability to build strong client relationships, manage multiple priorities, and deliver results in fast-paced environments. Skilled in communication, team collaboration, and problem-solving, with a passion for providing exceptional service and driving business growth. Adaptable and motivated, eager to leverage a broad skill set to contribute effectively in new challenges.
Managed front desk operations at a busy music school, including scheduling lessons, handling phone/email inquiries, processing payments, and maintaining student records. Provided excellent customer service to students and families while supporting instructors and coordinating school events.
Drove membership growth by conducting tours, engaging prospects, and closing sales in a fast-paced fitness environment. Maintained client relationships, handled billing, and collaborated with the training team to support member retention and satisfaction.
Promoted and sold utility services to residential customers through outbound calls. Educated clients on cost-saving plans, met or exceeded sales targets, and maintained strong customer relationships to drive retention.
Generated leads for residential remodeling projects. Built strong client relationships, provided detailed project estimates, and collaborated with design and production teams to ensure customer satisfaction and project success.
Prospected and qualified leads in the healthcare industry, setting appointments for account executives and supporting the sales pipeline. Conducted outreach via phone, email, and LinkedIn to engage decision-makers, while maintaining CRM data and exceeding weekly activity targets.
Identified and engaged prospects in education, government, and enterprise sectors to promote digital accessibility solutions. Conducted outbound outreach, qualified leads, and scheduled demos for account executives while maintaining accurate CRM records and supporting a mission-driven sales process.
Oversaw daily gym operations, managed client scheduling, and led a team of trainers while delivering personalized fitness programs. Drove membership retention through exceptional client service, goal-oriented training, and maintaining a clean, motivating studio environment.
Welcomed clients, managed class scheduling, and handled membership sales and renewals. Provided exceptional customer service, maintained studio cleanliness, and supported daily operations to ensure a smooth client experience.
Diagnosed and repaired a wide range of vehicles, including brake systems, engines, suspensions, and electrical components. Performed routine maintenance, ensured quality workmanship, and communicated repair needs clearly to customers and service advisors.
Prepared and cooked menu items efficiently during high-volume service, maintained food quality and safety standards, and collaborated with kitchen team to ensure timely order fulfillment. Supported clean and organized workstations to uphold health regulations.