Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michael Davis

Austin

Summary

Restaurant assistant manager with a decade of leadership experience. Versatile worker and problem solver determined to meet store needs. A deep sense of responsibility for store operations. Personable and collaborative demeanor demonstrated through great communication which leads teams to success and better cohesion.

Overview

10
10
years of professional experience

Work History

Assistant General Manager

Jason's Deli
06.2020 - Current
  • Led daily operations, ensuring optimal service delivery and customer satisfaction.
  • Mentored staff on best practices, improving team performance and engagement.
  • Streamlined inventory management processes, reducing waste and enhancing efficiency.
  • Implemented training programs for new hires, fostering a culture of continuous learning.
  • Developed operational policies to enhance productivity and compliance with health regulations.
  • Oversaw scheduling and staffing, optimizing labor costs while maintaining service levels.
  • Handled cash accurately and prepared deposits.
  • Motivated, trained, and disciplined employees to maximize performance.
  • Analyzed customer feedback data to identify areas of improvement and develop solutions.

Assistant General Manager

Double Dave's Pizza
01.2016 - 06.2020
  • Increased customer satisfaction by addressing and resolving concerns in a timely manner.
  • Oversaw inventory management processes to maintain proper stock levels and minimize spoilage or waste.
  • Developed and implemented new operational procedures, streamlining daily tasks and improving overall efficiency.
  • Assisted in the recruitment, hiring, and onboarding process for new employees to build a skilled workforce committed to excellence in service delivery.
  • Mentored and motivated team members to achieve challenging business goals.
  • Enforced quality assurance protocols to deliver ideal customer experiences.
  • Implemented staff training programs that improved service quality and increased customer loyalty.
  • Participated in community events, strengthening ties with local organizations while enhancing brand visibility.
  • Oversaw daily operations, ensuring all tasks were completed efficiently and to high standard.

Education

High School Diploma -

Skyline High School
Dallas, TX
05-2014

Skills

  • Staff management
  • Inventory control
  • Operations management
  • Staff development
  • Team leadership expertise
  • Employee relations
  • Food safety and sanitation
  • Employee scheduling
  • Training and development background
  • Customer relationship management (CRM)

Timeline

Assistant General Manager

Jason's Deli
06.2020 - Current

Assistant General Manager

Double Dave's Pizza
01.2016 - 06.2020

High School Diploma -

Skyline High School

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