Michael Davis Jr.
Waxahachie,USA
Summary
Dedicated and results-driven professional with over 7 years of experience in customer service, logistics, warehouse operations, and retail support. Strong background in inventory handling, order fulfillment, and operational support with a commitment to accuracy, safety, and customer satisfaction. Seeking to leverage proven experience and work ethic to contribute effectively.
Overview
7
7
years of professional experience
Work History
Materials Technician
UT Southwestern Medical Center
Dallas, TX
08.2024 - Current
- Receive, inspect, and verify incoming medical supplies and merchandise for accuracy and quality.
- Coordinate shipments between the Central Sterile Supply and Receiving departments to ensure timely distribution.
- Prepare, organize, and complete case cart pick lists to support operating room procedures.
- Respond promptly to phone requests, locating alternative or substitute supplies as needed.
- Maintain clean, well-organized storage areas and up-to-date inventory records.
- Communicate backorders, stock levels, and updates to surgical teams to ensure uninterrupted patient care.
Stock-Room Linen Technician
Parkland Health & Hospital System
Dallas, TX
04.2023 - 08.2024
- Loaded, unloaded, and transported linen carts throughout hospital and warehouse environments.
- Stocked, organized, and prepared linen carts for delivery to various departments.
- Operated folding and processing equipment to meet daily production targets.
- Responded to urgent linen requests and coordinated with hospital staff to ensure timely service.
Delivery Driver
Chick-fil-A
Grand Prairie, TX
11.2021 - 02.2023
- Customer orders are accurately delivered on schedule using efficient delivery routes.
- Provided outstanding customer service and handled payments with professionalism.
- Maintained precise delivery and cash-handling documentation.
Warehouse Associate
Gatorade
Dallas, TX
05.2021 - 11.2021
- Loaded and unloaded products onto trailers and trucks in compliance with safety standards.
- Operated forklifts and warehouse equipment safely and efficiently.
- Conducted routine inspections of tools and equipment to ensure proper function.
- Organized inventory to support streamlined access and shipment readiness.
Office Support Intern
Dallas County Tax Office
Grand Prairie, TX
12.2020 - 04.2021
- Managed customer check-ins and maintained accurate administrative records.
- Answered and directed incoming calls and inquiries efficiently.
- Processed, tracked, and distributed incoming and outgoing mail.
Assistant Manager
Sprint
Grand Prairie, TX
11.2019 - 06.2020
- Assisted in managing daily operations and staff scheduling.
- Developed training materials for new team members and ongoing staff development.
- Coordinated customer service initiatives to enhance client satisfaction.
- Monitored sales performance and provided feedback to team members.
- Resolved customer inquiries and complaints effectively and efficiently.
- Resolved conflicts between team members in an effective manner.
Education
High School Diploma -
Duncanville High School
Duncanville, TXSkills
- Warehouse & Materials Handling
- Inventory Control & Stocking
- Customer Service Excellence
- Logistics & Supply Chain Support
- Team Collaboration
- Retail Operations
- Time Management
- Microsoft Office (Word, Office Suite)
- Inventory & Stock Management
- Retail & Store Operations
- Conflict Resolution
- Quality Assurance
Timeline
Materials Technician
UT Southwestern Medical Center
08.2024 - Current
Stock-Room Linen Technician
Parkland Health & Hospital System
04.2023 - 08.2024
Delivery Driver
Chick-fil-A
11.2021 - 02.2023
Warehouse Associate
Gatorade
05.2021 - 11.2021
Office Support Intern
Dallas County Tax Office
12.2020 - 04.2021
Assistant Manager
Sprint
11.2019 - 06.2020
High School Diploma -
Duncanville High School