Summary
Overview
Work History
Education
Skills
Timeline
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Michael Davoust

Fort Worth

Summary

Dynamic delivery driver with a proven track record at Conveyer Services, excelling in route planning and customer service. Skilled in inventory management and conflict resolution, I consistently ensured on-time deliveries and maintained high customer satisfaction. My proactive communication and vehicle maintenance expertise contributed to seamless operations and enhanced client trust.

Overview

16
16
years of professional experience

Work History

Delivery Driver

Conveyer services
Dallas
09.2018 - 03.2025
  • Provided excellent customer service by answering inquiries about products or services being delivered.
  • Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
  • Transported and safely delivered items to prevent damage or loss.
  • Obeyed traffic laws and follow established traffic and transportation procedures.
  • Reviewed delivery documents and orders and reported errors to supervisor.
  • Contacted customers prior to delivery to coordinate delivery times.
  • Promoted positive customer service by delivering on-time shipments and fully resolving issues.
  • Handled merchandise in accordance with product handling standards.
  • Reported mechanical issues with delivery vehicle to supervisor in a timely manner.
  • Received daily delivery instructions and route assignments from dispatch.
  • Loaded and unloaded vehicles at distribution center and delivery address.
  • Verified accuracy of items loaded onto truck against shipping documents.
  • Verified deliveries against shipping instructions prior to delivering to customers.
  • Loaded, secured, and unloaded cargo in a safe and timely manner.
  • Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
  • Loaded trucks and safely secured merchandise to prevent damage during transportation.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.

Warehouse Worker

Mattress Firm
Carrollton
09.2015 - 04.2017
  • Ensured safety protocols were followed at all times while operating machinery.
  • Counted number of boxes or units in loading docks to confirm proper completion of work orders.
  • Moved freight, stock and other materials to and from storage and production areas and loading docks.
  • Organized warehouse shelves and racks for efficient retrieval during order fulfillment process.
  • Reported any damages or malfunctions of equipment immediately to supervisor and manager.
  • Loaded pallets onto trailers for shipment.
  • Loaded, unloaded, transported and stacked materials through careful operation of various warehouse equipment.
  • Maneuvered forklift over and around loaded pallets, boxes and other materials.
  • Communicated with supervisor and other warehouse staff to coordinate work.
  • Operated power material handling equipment to accurately select and palletize loads.
  • Noted and recorded receipt of materials on drivers' paperwork.
  • Operated powered industrial trucks in accordance with OSHA regulations.
  • Inspected lifts before use to prevent damage to goods.
  • Maintained current forklift training and certification as required by company policies.
  • Packaged, labeled and tagged goods before transfer.

Inventory Manager

Pilot Travel Centers
Wichita Falls
08.2013 - 02.2015
  • Organized and cleaned backroom and equipment to improve operations.
  • Conducted periodic reviews of purchasing policies and procedures to ensure accuracy in ordering, delivery timelines, invoicing.
  • Supervised activities of workers engaged in receiving, storing and shipping products or materials.
  • Monitored supplier performance to ensure orders were fulfilled on time and accurately according to customer requirements.
  • Identified discrepancies between physical counts and computer records; investigated causes and took corrective action as needed.
  • Examined expenditures to develop plans and budgets for increasing profits or improving services.
  • Examined levels of supplies and material to determine shortages.
  • Collaborated with vendors to ensure timely delivery of goods and services.
  • Tracked shipments from vendors for prompt resolution of any discrepancies or delays encountered during transit or delivery.
  • Maintained high levels of product availability by ensuring timely replenishment of stock.
  • Resolved issues related to receiving errors such as incorrect quantities or missing items.
  • Followed prepared sketches and planograms to arrange consistent shelves, racks and bins across various locations.
  • Conducted regular audits of stores to check accuracy of planogram implementation.
  • Engaged in discussions with vendors regarding new products or promotions that could be included in the planogram.
  • Kept work areas clean, neat and organized for optimal productivity and worker safety.
  • Organized engaging front-facing displays to capture customer interest and drive revenue growth.
  • Enhanced store and display appearance utilizing seasonal promotions and trends to drive strategy.
  • Managed purchasing process for entire department.

Lawn Technician

scotts lawn care service
Carrollton
01.2009 - 11.2011
  • Utilized hand tools and power equipment safely to maintain lawns and garden beds.
  • Consulted with clients to recommend lawn care practices and treatments for lawn improvement.
  • Ensured compliance with safety regulations when operating machinery or performing manual labor tasks.
  • Identified and diagnosed insect, weed and fungus conditions and pest-prone areas.
  • Used hand-held tools to maintain green spaces.
  • Advised customers on proper lawn care techniques such as watering schedules, fertilization methods and pest control products.
  • Conducted weed control practices to maintain a neat and orderly appearance of lawns.
  • Mixed chemicals and fertilizers according to manufacturer instructions and safety standard to protect people, pests and vegetation from harm.
  • Explained the effects of different types of treatments to customers so they could make informed decisions about their options.
  • Monitored weather conditions to ensure safe application of herbicides.
  • Adjusted flow rate according to terrain and vegetation type being treated.
  • Maintained accurate records of chemical use, areas sprayed, and other related tasks.
  • Started motors and used sprayer agitators, pumps and portable spray equipment.
  • Disposed of hazardous waste and chemicals according to established methods.
  • Applied pre-emergent herbicides in a timely manner as part of ongoing prevention efforts.

Education

GED -

Grand Prairie High School
Grand Prairie, TX
05-2008

Skills

  • Route planning
  • Vehicle maintenance
  • Delivery documentation
  • Customer service
  • Inventory management
  • Safety compliance
  • Communication skills
  • Order verification
  • Customer engagement
  • Time management
  • Conflict resolution
  • Retail logistics
  • Map reading and navigation skills
  • Positive attitude
  • Commercial driving

Timeline

Delivery Driver

Conveyer services
09.2018 - 03.2025

Warehouse Worker

Mattress Firm
09.2015 - 04.2017

Inventory Manager

Pilot Travel Centers
08.2013 - 02.2015

Lawn Technician

scotts lawn care service
01.2009 - 11.2011

GED -

Grand Prairie High School

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Michael Davoust