Michael Dawson
Palmetto,Georgia
Summary
Dynamic professional with a proven track record at UPS, excelling in leadership and problem-solving. Skilled in forklift operation and team management, I enhanced productivity and customer satisfaction through effective communication and efficient workflows. Committed to continuous improvement, I foster a collaborative environment that drives success.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Park Maintenance
City Of Douglasville
02.2025 - Current
- Demonstrated commitment to professional development by attending training sessions and workshops relevant to the park maintenance field.
- Maintaining cleanliness of parks
Forklift Operator
Oldcastle Infrastructure
Newnan, GA
07.2023 - 02.2025
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
Supervisor
UPS
Peachtree City, GA
05.2015 - 06.2023
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
Education
Diploma - Common Studies
Westlake High
Atlanta, GA05.2013
Skills
I have multiple skills including
Communication
Problem Solving
Teamwork
Skills management
Leadership
Critical Thinking
Forklift operator licenses
Certification
Forklift Operator
Timeline
Park Maintenance
City Of Douglasville
02.2025 - Current
Forklift Operator
Oldcastle Infrastructure
07.2023 - 02.2025
Supervisor
UPS
05.2015 - 06.2023
Diploma - Common Studies
Westlake High