Michael Day II
Saint Augustine,FL
Summary
Motivated and detail-oriented professional with a strong foundation in AI technologies, team leadership, and problem-solving. Currently pursuing a Bachelor's degree in Computer Science, with a focus on blockchain and cybersecurity. Experienced in retail operations, data analysis, and utilizing AI tools for process optimization. Skilled at implementing strategies that drive efficiency and customer satisfaction. Eager to apply technical knowledge and leadership abilities in a Blockchain Security Expert Intern role focused on AI integration and security innovation.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Merchandise/Vendor Associate
Home Depot
Jacksonville, FL
01.2019 - Current
- Collaborate with management to implement efficient merchandising strategies and optimize product visibility
- Lead nightly team huddles, communicating updates clearly to improve operational efficiency
- Utilize problem-solving skills to design strategic bay layouts, enhancing customer experience and flow
- Foster teamwork and contribute to a positive work environment, ensuring team objectives are met
- Experience managing inventory and data entry tasks with accuracy
Manager
Rebounderz
Jacksonville, FL
01.2017 - 01.2019
- Recruited, trained, and managed a team, ensuring customer satisfaction and adherence to safety protocols
- Delegated tasks effectively, maintaining team motivation and operational efficiency
- Supervised daily operations, resolving customer issues promptly and improving satisfaction scores by 15%
- Implemented protocols to ensure a secure environment for both employees and customers
Front Line Cashier
McDonald's
Jacksonville, FL
01.2016 - 01.2017
- Delivered efficient customer service while maintaining high accuracy in inventory management
- Performed front-line operations and data entry, contributing to seamless store performance
- Maintained cleanliness and adherence to company policies for safety and hygiene
Education
Bachelor of Science - Computer Science Bachelor's — Artificial Intellige
Full Sail University
Orlando, FL03.2025
Skills
- Blockchain Fundamentals & Security Concepts
- Artificial Intelligence & Machine Learning Applications
- Microsoft Office Suite & Data Analysis
- Critical Thinking & Problem Solving
- Leadership & Team Management
- Cybersecurity Awareness
- AI Tools (IBM Watson)
- Customer Relations and Service Excellence
- Data Entry & Administrative Skills
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- Experience with AI tools and applications, including IBM Watson
- Basic understanding of blockchain protocols, smart contracts, and cryptography
- Familiar with retail management software and POS systems
Websites
Certification
- IBM Artificial Intelligence Certification
- IBM AI Using IBM Watson Certification
- Forklift License
Timeline
Merchandise/Vendor Associate
Home Depot
01.2019 - Current
Manager
Rebounderz
01.2017 - 01.2019
Front Line Cashier
McDonald's
01.2016 - 01.2017
Bachelor of Science - Computer Science Bachelor's — Artificial Intellige
Full Sail University
Similar Profiles
SARAH MOREIRASARAH MOREIRA
District Hire Specialist Recruiter at HOME DEPOT POSITIONS, The Home DepotDistrict Hire Specialist Recruiter at HOME DEPOT POSITIONS, The Home Depot
Carmen MonterrosasCarmen Monterrosas
OVERNIGHT STOCKER AND RECEIVER at Home Depot/Lowes Home ImprovementOVERNIGHT STOCKER AND RECEIVER at Home Depot/Lowes Home Improvement
Jerimy SmithJerimy Smith
HDIS Senior Design Consultant at Home Depot Home ServicesHDIS Senior Design Consultant at Home Depot Home Services
DeMarius Holmes Jr.DeMarius Holmes Jr.
Order Fulfillment Associate. Family Business Work at Home Depot. Holmes Home Repair LLCOrder Fulfillment Associate. Family Business Work at Home Depot. Holmes Home Repair LLC
Nicolas RiveraNicolas Rivera
Meat Cutter at BJ's WholesaleMeat Cutter at BJ's Wholesale