MICHAEL DAY

Work History

Clendenin Bros

04.2009 - 12.2024

Inspected completed parts to verify compliance with specifications and quality standards.
Utilized micrometers and calipers to measure and verify precise tolerances.
Adapted to frequently changing priorities in a dynamic manufacturing environment, ensuring timely completion of all assignments.
Read and interpreted blueprints, technical drawings and schematics to determine parts dimensions.
Adjusted machine settings to reduce waste and improve efficiency.
Worked with team members to improve production processes and procedures.
Supported team members in troubleshooting complex machine issues, sharing knowledge and expertise to resolve problems quickly.
Monitored equipment to detect and report malfunctions and prevent accidents.
Optimized tooling performance through regular inspection, cleaning, sharpening or replacing worn tools as needed.
Achieved tight tolerances by carefully calibrating machines before beginning each job.
Completed projects on time and under budget and maintained equipment and tools.
Performed preventative maintenance on machines regularly to minimize downtime due to breakdowns or malfunctions.

Regency Landscaping

07.1998 - 11.2008

Maintained grounds by trimming, weeding, and general clean-up.
Performed planting, watering, mulching, and edging of lawns.
Removed weeds, hazards, and debris from common pathways to improve usability.
Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
Performed seasonal maintenance tasks such as pruning, aeration, fertilization, and mulching to promote plant health and longevity.
Enhanced customer satisfaction by providing high-quality landscaping services and maintaining clear communication throughout the project.
Maintained safe working environments by adhering to safety protocols and conducting regular equipment inspections.
Managed inventory of tools, equipment, and materials to ensure proper allocation of resources for each project.
Designed and installed custom landscape features to meet clients'' aesthetic preferences and functional needs.
Resolved client concerns promptly by addressing issues professionally and offering viable solutions.
Provided exceptional customer service during consultations to assess property needs accurately and recommend suitable landscaping solutions.

United States Post Office

10.1994 - 03.1998

Received and sorted incoming mail, ensuring accurate delivery to intended recipients.
Reviewed incoming mail for proper date, postage and barcode scans.
Collaborated with team members to ensure timely processing of high-volume mail shipments.
Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
Maintained a clean and organized work environment for optimal sorting efficiency.
Maximized productivity by efficiently managing workflow during peak hours or periods of high volume activity.
Scanned incoming pieces, logging and uploading information into mail-tracking system to support resolution of future inquiries.
Supported postal service operations by performing additional tasks as needed, such as package handling or customer assistance.
Reduced delivery errors by accurately categorizing and labeling outgoing mail.

Broadway Services, Inc.

08.1990 - 07.1993

Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Acted quickly during emergency situations to reduce opportunity for damage and injury.
Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
Checked and verified photo identification prior to granting facility access.
Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.

United Parcel Services, UPS

08.1988 - 06.1990

Delivered packages to customer doorsteps and business offices.
Completed on-time deliveries by choosing best and most efficient routes.
Improved customer satisfaction by ensuring timely and accurate deliveries of products.
Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Operated vehicle safely in highly congested areas with no traffic violations.
Completed rush deliveries on tight timetables to satisfy customer needs.
Maintained upbeat, positive attitude in busy, customer-focused environment.
Loaded truck and properly secured items to prevent damage for deliveries.
Worked scheduled hours as required and took on available shifts during holidays and busy periods.
Managed customer inquiries and complaints in polite and professional manner.
Maintained strong relationships with clients through proactive communication and personalized service.
Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
Expedited deliveries to meet customer deadlines and requirements.
Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.

United States Army

01.1986 - 06.1988

Increased system reliability through routine maintenance of communication equipment and infrastructure.
Tested equipment and circuits using various tools such as standard hand tools and network diagnostic tools.
Followed standards and procedures to maintain safe work environment.
Conducted site surveys to assess the feasibility of proposed communication installations, saving time and resources during project planning stages.
Enhanced customer satisfaction by providing timely technical support for communication issues.
Repaired cut cable of various sizes and worked with color-coded wires and cables.
Installed and maintained systems and analyzed users' needs.
Reduced downtime by promptly addressing and resolving technical issues related to communication systems.