Michael D. Deluise
East Stroudsburg,PA
Summary
Professional driver prepared to efficiently transport goods and ensure timely deliveries. Adept in route planning, vehicle maintenance, and customer interaction. Strong focus on team collaboration, adaptability, and achieving reliable results. Known for punctuality, safety awareness, and excellent problem-solving skills.
Overview
13
13
years of professional experience
Work History
Delivery Driver
El Rapido Logistics
- Exceed Amazon delivery expectations by ensuring packages are delivered on time and undamaged.
- Maintained “Top Performer” status on 100% of all weekly scorecards.
Driver Trainer
El Rapido Logistics
- Responsible for training new hires on Amazon expectations regarding safety and delivery standards.
- Successfully cover a variety of real life and hypothetical delivery scenarios to ensure a smooth transition from training to independent delivery work.
Food and Beverage Operations Manager
Pocono Farms Country Club
- Started as a bartender and worked up through the ranks to become a manager.
- In charge of inventory control and making sure the bar and restaurant is properly stocked at all times according to the needs of the business.
- Managed specially coordinated events, which included properly scheduling an adequate number of staff members.
- Works closely with Senior Management and the Board of Directors to optimize profits, customer retention, and to create an atmosphere focusing on hospitality and customer satisfaction.
Service Manager
Doc McGrogan’s Oyster House
01.2017 - 01.2018
- Oversaw bar staff which included implementing a schedule built around our customer flow to ensure there was always enough staff.
- Made sure new hires were properly trained and prepared for work on their own.
- Managed the floor while maintaining the highest level of hospitality with our patrons.
Bartender/Server
Alaska Pete’s
01.2005 - 01.2016
- Served bar and restaurant patrons ordered drinks, including beer, wine, liquors, and mixed beverages.
- Recommending daily specials and discounts to successfully up-sell limited-time food products.
Education
Business Management and Accounting Program
Pace University
Skills
- ServSafe Manager Certified
- Inventory Control
- Positive attitude
- Customer service
- Valid Driver's license
- Safe driving record
- Map reading and navigation skills
- GPS operation
- Defensive driving
Timeline
Service Manager
Doc McGrogan’s Oyster House
01.2017 - 01.2018
Bartender/Server
Alaska Pete’s
01.2005 - 01.2016
Delivery Driver
El Rapido Logistics
Driver Trainer
El Rapido Logistics
Food and Beverage Operations Manager
Pocono Farms Country Club
Business Management and Accounting Program
Pace University
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