MIchael DeBourke - Warehouse /Shipping Manager - Harrison Supply Company

Summary

Detail-oriented Warehouse/Shipping Manager with over 26 years in logistics management. Skilled in streamlining operations, training staff, and implementing best practices to optimize shipping processes. Committed to improving efficiency and accuracy in delivery and inventory management.

Overview

26

years of professional experience

1

Certification

Work History

Warehouse /Shipping Manager

Harrison Supply Company

Edgemont , PA

06.2000 - Current

Managed shipping operations to ensure timely delivery of products.
Supervised staff to maintain efficient workflow in shipping department.
Coordinated with vendors for logistics and transportation arrangements.
Oversaw inventory management to support shipping activities and orders.
Streamlined processes to optimize packaging and labeling procedures.
Trained team members on safety protocols and shipping regulations.
Communicated with customers regarding shipping status and inquiries.
Implemented best practices for tracking shipments and improving accuracy.
Provided detailed reports on delivery status to management teams.
Organized storage areas to maximize movement and minimize labor.
Utilized problem solving skills to resolve any issues encountered during the shipping process quickly and efficiently.
Established procedures for receiving, inspecting, storing, packaging, labeling, documenting, tracking and delivering goods.
Tracked inventory levels and replenished stock regularly using computer software programs.
Managed loading and unloading of products in shipping area.
Communicated effectively with internal departments regarding order fulfillment needs.
Maintained accurate records of all outgoing freight activities.
Supervised warehouse staff in order to ensure efficient use of resources when packaging items for shipment.
Trained and supervised shipping department staff, enforcing company policies and industry best practices.
Liaised with vendor representatives to rectify damages and shortages.
Inspected item packaging, labels and barcodes for accuracy.
Implemented cost-effective methods, carriers, and routes to optimize shipping and receiving strategies.
Coordinated documents and bills, managed payments and responded to inquiries.
Compared shipment contents with paperwork to support inventory accuracy and records management.
Coordinated with suppliers to ensure that orders were filled correctly and delivered on time.
Identified opportunities for improvement within the current operations process flow.
Coordinated and monitored inbound and outgoing deliveries, keeping abreast of delays and other issues.
Implemented on-the-job training activities to cross-train employees on various tasks.
Directed investigations to verify and resolve customer or shipper complaints.
Identified opportunities to reduce cost and improve productivity.

Education

Assoicates in Science / Nursing - Nursing

Delaware County Community College

Media, PA

06-2017

High School Diploma -

Monsignor Bonner High School

Upper Darby, PA

06-1989

Skills

Shipping logistics
Inventory management
Shipping documentation
Shipping regulations
Shipment processing
Shipping coordination
Delivery tracking
Warehouse operations
Logistics optimization

Customer RMA management
Package labeling
Safety regulations
Staff leadership
Staff training
Problem solving
Attention to detail
Effective communication
Customer relationship management