Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michael De Freitas-Jones

Aptos,CA

Summary


Experienced retail team member adept at picking the best quality items to meet shopper needs. Knowledgeable about substitution policies and payment procedures. Good organizational and time management abilities.

Overview

10
10
years of professional experience

Work History

Caregiver for In-Home Support Service

01.2025 - Current
  • Take care of the elderly with needs with cleaning and helping them with tasks that are difficult for them

Volunteer

Grey Bears Thrift Store
01.2023 - 05.2024
  • E-waste electronics, test televisions and computers monitors
  • Build computers and disassemble them
  • Software Installation
  • Troubleshooting hardware and software
  • Basic knowledge of Lan/Wan
  • Testing connections and operating systems
  • Perform management and maintenance of Windows operating systems
  • Configure computers to communicate on a network.
  • Install Windows operation systems.
  • Remove viruses
  • Outlook
  • Used strong interpersonal communication skills to convey information to others.
  • Cory Gomes 831-588-9758

Store Clerk

Toy Safari
11.2015 - 08.2019
  • Stand and walk for long periods of time
  • Attention to detail and multitasking
  • Help customers locate products throughout the store.
  • Team player
  • 4 years of retail customer service
  • Promptly addressed customer complaints
  • Ability to handle pressure effectively
  • Inventory management
  • Handled customer complaints and returns
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
  • Manager Helen Dean 510-522-1723 toysafaritoys@gmail.com

Education

Highschool Diploma -

West Valley High School
Hemet, Ca

Computer Information Systems

College of Alameda
Alameda, CA
06-2018

Skills

  • Hardware configurations
  • Works well with others
  • Microsoft office 365
  • Carrying materials up to 50 pounds
  • Researching projects
  • MacOS
  • Windows
  • Android
  • IOS
  • Retail transaction

Timeline

Caregiver for In-Home Support Service

01.2025 - Current

Volunteer

Grey Bears Thrift Store
01.2023 - 05.2024

Store Clerk

Toy Safari
11.2015 - 08.2019

Highschool Diploma -

West Valley High School

Computer Information Systems

College of Alameda
Michael De Freitas-Jones
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