Summary
Overview
Work History
Education
Skills
Timeline
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Michael de Haan

Bedford,NH

Summary

Experienced solution based cloud consultant and channel manager with a demonstrated history of working in the telecommunications and cloud industries. Skilled in; Wireless Technologies, Telecommunications, IaaS, UCaaS, CCaaS, DRaaS, SD-WAN, SECaaS, BaaS, XaaS, Colo and Public Cloud.

Overview

11
11
years of professional experience

Work History

Cloud Solutions Consultant

RapidScale
Raleigh, NC
10.2021 - Current
  • Managed partner and client relations in the North East territory.
  • Supported relationships with existing channel partners/resellers to grow revenue.
  • Achieved $3.6M in total contract revenue.
  • Identified, evaluated and presented technologies and services to improve operational efficiencies and leverage cloud solutions to above and below the line IT challenges.
  • Led discussions with vendors and suppliers on technical deliverables, processes and standards.
  • Collaborated with department project managers to determine and solidify project deadlines and develop overall implementation project plans.
  • Increased performance and scalability by sizing solutions to meet system workload requirements.
  • Provided status updates to keep upper management informed and to reach goals.
  • Communicated with clients to understand system requirements.
  • Advised on project costs, concepts or design changes.
  • Advised on complex AWS and Azure deployments.
  • Lead territory as a Channel Manager and Consultant.

Cloud Solution Specialist

Connection/Avant Communications
Merrimack, NH
08.2019 - 10.2021
  • Provides expertise on three main focus areas: Cloud, Colocation and Connectivity
  • Maintains relationship between Avant Communications and Connection including over 1600 data centers globally, 90 connectivity providers worldwide, and 60+ cloud providers
  • Supports relationships with existing channel partners/resellers and team account executives to grow revenue by 190%
  • Objectively consult clients based on their needs to choose best providers/solutions while supporting the account executive team progress the opportunity
  • Averages three demos, two consultations, and four internal syncs with providers daily to assist the account executive team
  • Actively managing over 70+ opportunities at a time in warm pipeline
  • Implements sales campaigns and end-user enablement programs to help generate new opportunities and find increased revenue for our account executive team
  • Facilitates enablement sessions for four sites including site-wide all onboards and team specific row meetings
  • Successfully grew a site 293% within 8 months of ownership
  • Continuously achieve $60k MRC quarterly sales goal

Account Executive - Digital Marketing

ThriveHive
Manchester, NH
10.2018 - 07.2019
  • Fostered relationships with customers to expand customer base and enhance loyalty and retention
  • Strengthened profit opportunities by developing key customer relationships and effectively managing time/resources to meet sales objectives
  • Expanded territory by successfully cold-calling senior leadership and negotiating profitable contracts for all product lines offered
  • Completed training and sales ramp 3 weeks early due peak sales performance
  • Prospected and managed multiple accounts with an average ROI of $100K
  • Assisted in discovering clients that required a SaaS based solution that brought in revenue of $200k in first 2 months of selling
  • Reached out to dormant accounts through Salesforce list and campaigns to re-engage customers and increase revenue

Outbound Business Account Executive

Comcast Business
Manchester, NH
07.2017 - 10.2018
  • Championed new ancillary services, trained new representatives, and helped with enablement process
  • Provided onsite training to new representatives through shadowing and second voicing their prospects to close deals
  • Ranked gold (top 10%) in department first month out of training
  • Consecutively met/exceeded monthly sales goal by over 100%
  • Mastered cold calling by averaging over a 100 dials a day while closing at a 150% of department average
  • Successfully managed east coast territory from Maine to Virginia
  • Spearheaded incomplete web inquiry leads rewarded to sales representatives with best performance
  • Managed existing business accounts by increasing services and monthly revenue

Sales Manager/ Solution Consultant

Verizon Wireless
Epping, NH
09.2012 - 07.2017
  • Thrived in quota based sales system while supplying exemplary customer service by building rapport with clients
  • Connected and offered wide variety of cellular based equipment to assist with customer needs to ensure a quality customer experience
  • Listed as leader within company for sales performance
  • Managed as a solutions specialist due to strong performance and ability to coach and mentor coworkers

Education

Bachelor of Arts - Criminal Justice

Plymouth State University
2011

Skills

  • Channel partner management
  • Contract negotiation/review/drafting
  • Account management
  • XaaS implementation
  • Multiple-site development and training
  • Team management
  • MS Office
  • Strategic planning and review
  • Salesforce proficiency
  • Channel development
  • Market development
  • AWS Partner: Sales Accreditation

Timeline

Cloud Solutions Consultant

RapidScale
10.2021 - Current

Cloud Solution Specialist

Connection/Avant Communications
08.2019 - 10.2021

Account Executive - Digital Marketing

ThriveHive
10.2018 - 07.2019

Outbound Business Account Executive

Comcast Business
07.2017 - 10.2018

Sales Manager/ Solution Consultant

Verizon Wireless
09.2012 - 07.2017

Bachelor of Arts - Criminal Justice

Plymouth State University

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Michael de Haan