Michael Delagarza
Wilderado
Summary
As Warehouse Manager with proven expertise at Amarillo Furniture Exchange in inventory management and logistics coordination, I provided enhanced customer satisfaction through optimized warehouse layout and streamlined operations. Also skilled in conflict resolution by immediate resolution including personal delivery and \or repair of customer's product. I consistently achieved performance targets while fostering strong vendor relations and ensuring safety compliance.
As Property maintenance man with proven track record of maintaining and improving building facilities. Known for reliability, adaptability, and commitment to high standards in both independent and team environments. Skilled in troubleshooting, repair work, and preventive maintenance, I am able to provide quick, cost effective solutions to my property owners.
I believe that I can provide valuable skill sets, Adaptable mindset and a strong work ethic that my current employers are hard pressed to find. I wish to grow and learn at any opportunity, especially this one. My personal motto is that " I know enough to know exactly how much I Don't know " and wish to learn with the same enthusiasm as my work ethic.
Overview
4
4
years of professional experience
Work History
Warehouse Manager
Amarillo Furniture Exchange
07.2024 - Current
- Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
- Cleaned and maintained warehouse in compliance with company expectations.
- Maintained a safe work environment by enforcing company policies.
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
- Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Boosted customer satisfaction through timely order fulfillment and accurate inventory tracking.
- Coordinated with vendors to verify timely delivery of materials and supplies, avoiding delays.
- Streamlined operations for faster order processing by updating warehouse layout and organization.
Property Maintenance Worker
Hayes Holdings / Short Tee Marketing
07.2024 - Current
- Improved property curb appeal by performing regular landscaping tasks, including mowing lawns, trimming hedges, and planting flowers.
- Performed seasonal maintenance tasks like snow removal or gutter cleaning to keep properties safe and functional throughout the year.
- Optimized use of resources by keeping an organized inventory of tools, equipment, and maintenance supplies at all times.
- Reduced repair costs by identifying and fixing minor issues before they escalated into larger problems.
- Developed strong relationships with tenants through respectful communication and prompt attention to their needs or concerns.
- Improved tenant satisfaction by promptly addressing and resolving maintenance issues.
Live-in Property Manager
Short Tee Marketing/Paradise Ranch
06.2024 - Current
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
- Managed multiple properties simultaneously, coordinating efficient allocation of resources and streamlining communication channels to maintain high levels of operational excellence.
- Maintain Common grounds and Public areas, as well as maintain Tractors and associated Property Maintenance Equipment.
Shopping Center Maintainer
Hayes Holdings
08.2022 - Current
- Empty and replace all public trash receptacles
- Keep parking lot free of trash and debris
- Fill potholes when necessary
- Operate Skid steer to clear snow and Ice
Sales Supervisor/Lead Key Holder
Amarillo Furniture Exchange
08.2022 - 07.2024
- Increased customer satisfaction by addressing and resolving client concerns efficiently.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
- Handled escalated customer issues promptly, ensuring timely resolution and high levels of client satisfaction.
- Developed strong relationships with key clients, resulting in repeat business and increased revenue.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Warehouse Supervisor
Pampa Furniture Exchange
06.2021 - 08.2022
- Supervised warehouse operations by managing employees during shifts.
- Supervised shipping and receiving, distribution and workplace safety.
- Supervised shipping and handling operations.
- Used warehouse management software to reconcile daily inventory.
- Oversaw daily operations and shipping and handling processes.
- Trained new team members on proper and safe use of tools and equipment.
Tattoo Artist
Spades Tattoo
08.2021 - 04.2022
- Created custom tattoo designs for customers.
- Utilized photographs and sketches from customers to develop ideas.
- Educated clients on proper aftercare procedures, minimizing complications and promoting optimal healing results.
- Contributed to a positive studio atmosphere by fostering teamwork among staff members and encouraging open communication.
- Performed clean, high-quality work at all times.
Warehouse Worker
Amarillo Furniture Exchange
10.2020 - 06.2021
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as 100 pounds. Extreme cases ranged higher
- Maintained clean workspaces
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Contributed to achieving team goals with consistent punctuality, reliability, and exceeded established performance standards.
- Operated various types of warehouse machinery including Forklift, Order pickers and Skid steer
- Enhanced order fulfillment accuracy, double-checking each order against its picking list.
Education
Associate of Applied Science - Human Biology
Amarillo College
Amarillo, TX01-2005
Skills
- Inventory management
- Warehouse layout optimization
- Safety compliance
- Equipment maintenance
- Logistics coordination
- Conflict resolution
- Time management
- Problem solving
- Shipping and receiving
- Forklift operations
- Warehouse operations
- Inventory and stocking
- Hiring and training
- Loading and unloading
- Order picking and processing
- Staff supervision
- Customer care
- Tenant relations
- Property inspections
- Property management
- Maintenance coordination
- Customer service
- Vendor relations
- Eviction procedures
- Adaptable
- Grounds maintenance
- Valid Tx driver's license
- Preventive Maintenance
- Creative and adaptable
- Property showing
- Heavy Equipment Operations And Maintenance
- Heavy non-CDL Truck/Box Truck operations and Maintenance
Timeline
Warehouse Manager
Amarillo Furniture Exchange
07.2024 - Current
Property Maintenance Worker
Hayes Holdings / Short Tee Marketing
07.2024 - Current
Live-in Property Manager
Short Tee Marketing/Paradise Ranch
06.2024 - Current
Shopping Center Maintainer
Hayes Holdings
08.2022 - Current
Sales Supervisor/Lead Key Holder
Amarillo Furniture Exchange
08.2022 - 07.2024
Tattoo Artist
Spades Tattoo
08.2021 - 04.2022
Warehouse Supervisor
Pampa Furniture Exchange
06.2021 - 08.2022
Warehouse Worker
Amarillo Furniture Exchange
10.2020 - 06.2021
Associate of Applied Science - Human Biology
Amarillo College
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