Michael De Leon
Florence,AZ
Summary
Reliable Professional Driver ready to bring four years of road experience to a new company. Well-versed in road and load safety procedures. Excellent problem-solving and customer relations skills. Motivated Professional Driver highly effective at moving loads quickly and safely. Demonstrated track record of success over four years in the field. Ready to apply experience and skills to a challenging new role with long-term potential. Transportation professional dedicated to delivering packages on time and in perfect condition. Offering excellent interpersonal and time management skills.
Overview
4
4
years of professional experience
Work History
Professional Driver
Duncan And Son Lines
23860 W MC 85, Buckeye, AZ 85326
11.2022 - 04.2024
- Improved customer satisfaction by providing timely and efficient transportation services.
- Collaborated closely with dispatchers to confirm pick-up locations, drop-off points, and estimated arrival times accurately communicated to passengers.
- Contributed to company''s safety record with consistent adherence to traffic laws and regulations.
- Reduced vehicle downtime by performing regular maintenance checks, identifying issues early on, and resolving them proactively.
- Picked up loads and secured properly to maintain safety and avoid damaging products.
- Safely navigated high-traffic areas, as well as adverse weather conditions, ensuring timely arrivals and minimal delays for passengers.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Utilized effective communication skills when interacting with passengers from diverse backgrounds and varying needs.
- Assisted in training new drivers on company policies, procedures, and best practices for safe driving techniques.
- Supported operational efficiency by submitting accurate trip logs, expense reports, and other necessary documentation in a timely manner.
- Established positive relationships with clients, fostering repeat business opportunities for the company.
- Mitigated conflicts or disputes among passengers diplomatically maintaining a peaceful environment during transit.
- Updated records with mileage, times, and expenses.
- Served as an ambassador for the organization by displaying professionalism at all times while representing the company brand in public settings.
- Maintained accurate logs of all deliveries and trips.
- Implemented thorough pre-trip inspections to identify potential mechanical issues before beginning daily routes.
- Communicated with dispatchers and other personnel to coordinate transportation schedules.
- Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads, and avoiding dangerous driving actions.
- Communicated with customers to provide delivery updates and confirm delivery locations.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Coordinated efficient routes to avoid delays and optimize schedules.
- Obtained signatures from customers upon delivery of goods.
- Minimized liability by consistently following road rules when driving.
- Answered, scheduled, and responded to reservation calls at specific times and locations.
- Generated consistent referrals and repeat business by providing friendly and fast service.
Professional Driver
Swift Transportation
2200 S 75th Avenue, Phoenix, AZ 85043
06.2020 - 09.2021
- Improved customer satisfaction by providing timely and efficient transportation services.
- Collaborated closely with dispatchers to confirm pick-up locations, drop-off points, and estimated arrival times accurately communicated to passengers.
- Kept completely clean driving record with no reportable incidents.
- Contributed to company''s safety record with consistent adherence to traffic laws and regulations.
- Reduced vehicle downtime by performing regular maintenance checks, identifying issues early on, and resolving them proactively.
- Picked up loads and secured properly to maintain safety and avoid damaging products.
- Safely navigated high-traffic areas, as well as adverse weather conditions, ensuring timely arrivals and minimal delays for passengers.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Utilized effective communication skills when interacting with passengers from diverse backgrounds and varying needs.
- Enhanced route planning efficiency for optimized travel time and fuel consumption.
- Enhanced overall road safety by participating in ongoing defensive driver education courses.
- Assisted in training new drivers on company policies, procedures, and best practices for safe driving techniques.
- Supported operational efficiency by submitting accurate trip logs, expense reports, and other necessary documentation in a timely manner.
- Handled emergency situations calmly and effectively, prioritizing passenger safety above all else.
- Completed routes efficiently and according to compliance rules.
- Mitigated conflicts or disputes among passengers diplomatically maintaining a peaceful environment during transit.
- Maximized fuel economy through careful monitoring of speed limits and employing conservative acceleration techniques.
- Maintained a clean and organized vehicle to ensure a comfortable and safe experience for passengers.
- Maintained accurate logs of all deliveries and trips.
- Delivered exceptional service by promptly addressing passenger concerns and requests.
- Implemented thorough pre-trip inspections to identify potential mechanical issues before beginning daily routes.
- Communicated with dispatchers and other personnel to coordinate transportation schedules.
- Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads, and avoiding dangerous driving actions.
- Communicated with customers to provide delivery updates and confirm delivery locations.
- Followed all relevant traffic laws and safety regulations.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Coordinated efficient routes to avoid delays and optimize schedules.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Delivered goods and products to customer on time and in excellent condition.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Obtained signatures from customers upon delivery of goods.
Education
No Degree - Cybersecurity
Grand Canyon University
Phoenix, AZ10.2027
High School Diploma -
Buckeye Union High School
Buckeye, AZ05.2015
Skills
- City and non-city driving
- Route Planning
- Safe Driving Record
- Basic vehicle repairs
- Verbal and written communication
- Safety Protocols
- Accident Prevention
- Defensive Driving
- Traffic laws knowledge
- Documentation skills
- DOT Compliance
- Safe Driving Practices
Timeline
Professional Driver
Duncan And Son Lines
11.2022 - 04.2024
Professional Driver
Swift Transportation
06.2020 - 09.2021
No Degree - Cybersecurity
Grand Canyon University
High School Diploma -
Buckeye Union High School