Michael Deleon
Thornton,CO
Summary
Personable and engaging individual with talent for communication and passion for facilitating learning. Possesses solid understanding of instructional design and effective teaching methodologies, alongside proficiency in creating and delivering training materials. Dedicated to driving growth and fostering positive learning environment to achieve impactful results. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Generals position. Ready to help team achieve company goals.
Overview
3
3
years of professional experience
Work History
Front of House General/Part Time Trainer
Chick-fil-A
10280 Federal Blvd, Federal Heights, CO 80260
06.2023 - 06.2026
- Assisted in onboarding new staff, ensuring smooth integration into company culture and operations.
- Facilitated workshops focused on customer service excellence, enhancing overall guest satisfaction scores.
- Delivered dynamic presentations to facilitate learning and retention among diverse audiences.
- Enhanced trainee engagement through interactive workshops and hands-on activities.
- Specialized in Dining room cleanliness, ensured Customers were greeted in a kind and welcoming manner.
- Learned the Cores of stewardship, managed resource's, analyzing the workflow of the crew members.
- delivered exceptional hospitality, processed payments, managed drive-thru and front counter operations
- educated on company culture, which emphasizes treating all customers and coworkers with honor, dignity, and respect
Education
SkillsUSA
12521 Washington St, Thornton, CO 8024104.2025
Automotive Technology Technician -
FutureForward Bollman
9451 Washington St, Thornton, CO 80229Law Enforcement Technician - Criminalistics
Bollman At Washington Square Campus
12521 Washington St, Thornton, CO 8024105.2025
High School Diploma -
Northglenn High School
601 W 100th Pl, Northglenn, CO 8026005.2025
Skills
- Planning and coordination
- Public speaking
- Creative problem solving
- Decision-making
- Attention to detail
- Work coordination
- Team Work skills
Timeline
Front of House General/Part Time Trainer
Chick-fil-A
06.2023 - 06.2026
SkillsUSA
Automotive Technology Technician -
FutureForward Bollman
Law Enforcement Technician - Criminalistics
Bollman At Washington Square Campus
High School Diploma -
Northglenn High School