Summary
Overview
Work History
Education
Skills
Timeline
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Michael De Lisa

Peoria,AZ

Summary

Seasoned Vice President from Chubb Insurance with a proven track record in regional management and multi-line underwriting. Excelled in building relationships and leading teams to manage a $120 million book of business, enhancing client satisfaction and compliance. Expert in performance metrics analysis and team leadership, achieving significant efficiency improvements. Seeking management or individual contributor role with a reputable company I can retire with.

Overview

25
25
years of professional experience

Work History

Vice President - SW Regional Underwriting Manager

Chubb Insurance
08.2016 - 07.2024
  • Cultivated strong relationships with key stakeholders, including customers, producers, and senior leadership.
  • Led cross-functional teams for the successful completion of major projects, resulting in increased efficiency and client satisfaction.
  • Demonstrated proficient leadership skills to motivate employees and build competent teams.
  • Collaborated with senior management to develop strategic initiatives and long term goals.
  • Responsible for multiple KPI's for a 120 million dollar book of business including Profit, Retention, Rate, and compliance.
  • Managed all customer groups for the SW Region, including core commercial, technology, financial institutions, Property and Ocean Marine, and Energy. Book included all P&C lines as well as E&O and Cyber.

Team Leader - Senior Underwriting Officer

Chubb
02.2015 - 08.2016
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
  • Managed KPI's including but not limited to profitability, rate adequacy and retention.
  • Ensured compliance with state regulations and company strategies.
  • Was a key member and manager of new operation in our Phoenix office focused on writing lower middle market new business.

Team Leader

Chubb Insurance
11.2007 - 02.2015
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
  • Managed both Core Commercial and Technology departments during this time.
  • Responsible for KPI's on a large book of business including but not limited to profit, rate and retention.
  • Ensured compliance with state regulations and company strategies.
  • Book make up was multi-line P&C and also E&O and Cyber.

Commercial Underwriter

Chubb
05.2002 - 11.2007
  • Contributed to company growth by maintaining strong relationships with brokers, ensuring a high retention of renewal business and opportunities for account rounding.
  • Effectively managed a diverse portfolio of clients, balancing workload priorities to meet tight deadlines without sacrificing quality.
  • Maintained up-to-date knowledge of industry trends and regulatory changes, ensuring compliance while optimizing business practices.
  • Multi-line book of P&C business, including E&O and Cyber
  • Responsible for the performance of my personal book of business including profit, rate and retention.

Underwriting Assistant

Chubb Insurance
03.2001 - 04.2002
  • Assisted in the negotiation of policy terms and conditions, demonstrating strong analytical skills and attention to detail.
  • Ensured compliance with all regulatory requirements through diligent record-keeping and strict adherence to company policies.
  • Maintained a high level of professionalism in all interactions with clients, ensuring that their needs were met in a timely and satisfactory manner.
  • Reviewed policy documents for completeness and accuracy before submission, minimizing the need for revisions or cancellations due to errors.
  • Supported underwriters with thorough research and documentation, enabling informed decisions on coverage limits and premium pricing.

Underwriting Assistant

Federated Mutual Insurance
02.1999 - 03.2001
  • Assisted in the negotiation of policy terms and conditions, demonstrating strong analytical skills and attention to detail.
  • Ensured compliance with all regulatory requirements through diligent record-keeping and strict adherence to company policies.
  • Maintained a high level of professionalism in all interactions with clients, ensuring that their needs were met in a timely and satisfactory manner.
  • Reviewed policy documents for completeness and accuracy before submission, minimizing the need for revisions or cancellations due to errors.
  • Supported underwriters with thorough research and documentation, enabling informed decisions on coverage limits and premium pricing.

Education

High School Diploma -

Centennial High School
Peoria, AZ

Skills

  • Team Leadership
  • Relationship Building
  • Decision-Making
  • Critical Thinking
  • Coaching and Mentoring
  • Client Relationship Building
  • Performance metrics analysis
  • Business Planning
  • Multi-Line Underwriting
  • Large Book Management
  • Regional Management

Timeline

Vice President - SW Regional Underwriting Manager

Chubb Insurance
08.2016 - 07.2024

Team Leader - Senior Underwriting Officer

Chubb
02.2015 - 08.2016

Team Leader

Chubb Insurance
11.2007 - 02.2015

Commercial Underwriter

Chubb
05.2002 - 11.2007

Underwriting Assistant

Chubb Insurance
03.2001 - 04.2002

Underwriting Assistant

Federated Mutual Insurance
02.1999 - 03.2001

High School Diploma -

Centennial High School

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Michael De Lisa