Michael Dellaquila

• Support Financial Planning & Analysis for Clinical Development Operations and Developments Organizations in RD

• Found Functions/Subfunctions for Cost Centers

• Analyzed Monthly LBE

• Updated Approvers for Cost Centers

• Updated M Codes for Cost Centers

• Greeted customers upon arrival at the restaurant

• Scheduled all reservations over the phone and use organizational skills to track all table availability

• Coordinated with wait staff about available seating options

• Provided excellent customer service during their dining experience

• Cleaned tables and preparing spaces for future diners

• Set up tables throughout the shift

• Answer incoming calls and manage phone orders

• Bussed and reset tables quickly with correct place settings

• Created a standardized process and updated inventory in Excel

• Imputed data into computer systems on a daily basis

• Organized and labeled equipment in storage unit

• Demonstrated experience or completed coursework using Microsoft Office

• Maintained the office schedule and prioritized tasks

• Carried golf bags or pulled cart that holds golf bags around the golf course for players, handing clubs to players as requested

• Located driven balls hold marker out of the cup while players putt

• Cleaned and carried bags as well as found and cleaned golf balls, read yardage to golfers

• Worked directly with clients ensuring satisfaction with keeping accounts active

• Strong customer service skills and excellent oral and verbal communication skills