Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Michael DeLoach

Denton,TX

Summary

Dedicated and enthusiastic individual with a diverse background in customer service, sports coaching, and food service. Strong communication and teamwork skills. Excited to utilize these skills in a dynamic organization. Passionate about delivering exceptional customer experiences and fostering positive relationships. Eager to contribute to a team-oriented environment that values collaboration and growth.

Overview

5
5
years of professional experience
1
1
Certificate

Work History

Play-by-Play Announcer

Mean Green Sports Network
09.2024 - Current
  • Contributed to the growth of the station''s online presence through engaging social media updates and multimedia content creation related to games covered.
  • Utilized advanced audio equipment competently ensuring high-quality sound output during live broadcasts.
  • Maintained extensive knowledge of league rules regulations across multiple sports, ensuring accurate and informed commentary during play-by-play broadcasts.
  • Collaborated with production teams to develop captivating pre-game, post-game, and halftime shows for viewers.

Ticket Sales

University of North Texas
09.2024 - Current
  • Sold tickets to customers in a fast-paced environment, ensuring accurate transactions and providing excellent customer service
  • Assisted customers with inquiries about event details, seating options, and ticket availability
  • Processed cash, credit card, and mobile payments accurately using point-of-sale systems

Waiter/Server

Tending 2 U
06.2024 - Current
  • Managed high volume of customers during peak hours, maintaining prompt and efficient service.
  • Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
  • Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
  • Handled customer complaints diplomatically, working towards satisfactory solutions that ultimately retained loyal clientele.

Delivery Driver

Brooklyn Pizzeria
07.2023 - Current
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.

Coach

Little Birdies
05.2023 - Current


  • Promoted sportsmanship values among athletes, fostering a positive competitive atmosphere within the team environment.
  • Boosted player confidence through personalized training sessions and continuous feedback.
  • Collaborated with other coaches to share best practices, techniques, and insights for overall program improvement.
  • Developed strong relationships with players'' families to encourage support and involvement in their athletic growth.

Team Member

Salata Salad Bar
03.2023 - 04.2023
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Developed strong cooperative relationships with coworkers and managers.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.

Team Member

Krispy Kreme
11.2022 - 12.2022
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.

Basketball Manager

Shadow Creek Highschool
08.2019 - 12.2022
  • Enhanced team performance by developing and implementing effective training programs and practice schedules.
  • Maintained compliance with NCAA regulations by regularly updating knowledge on eligibility requirements, rules changes, and reporting procedures.
  • Increased player retention by providing comprehensive support in areas such as academic monitoring, career guidance, and personal development.
  • Implemented data-driven coaching techniques to identify areas for improvement in both individual players and overall team performance.
  • Mentored assistant coaches to enhance their professional development within the sport management field.

Lead Team Member

Pepperonis Pizza
03.2022 - 11.2022
  • Championed employee engagement efforts, resulting in higher retention rates and improved morale throughout the organization.
  • Oversaw resource allocation, ensuring optimal utilization of personnel, equipment, and budgetary resources for maximum effectiveness.
  • Coached junior team members to develop their skills and advance within the company.
  • Collaborated closely with other departments to streamline workflows, identify redundancies, and create innovative solutions that enhanced overall organizational performance.
  • Spearheaded process improvement initiatives that led to increased efficiency and reduced waste across the organization.

Education

BBA - Finance

University of North Texas
Denton, TX
09.2027

Skills

  • Basketball
  • Teaching
  • Research
  • Cash Handling
  • Cashiering
  • Food Service
  • Shift Management
  • Food Safety
  • POS
  • Food Preparation
  • Busser
  • Exercise planning
  • Food Handling
  • Kitchen Experience
  • Cooking
  • Cleaning Experience
  • Restaurant Experience
  • Sports coaching
  • Physical education

Quick Thinking

Broadcast journalism

In-depth sports knowledge

Certification

  • Texas Food Handler License, 09/01/22, Present
  • Driver's License, Present

Timeline

Play-by-Play Announcer

Mean Green Sports Network
09.2024 - Current

Ticket Sales

University of North Texas
09.2024 - Current

Waiter/Server

Tending 2 U
06.2024 - Current

Delivery Driver

Brooklyn Pizzeria
07.2023 - Current

Coach

Little Birdies
05.2023 - Current

Team Member

Salata Salad Bar
03.2023 - 04.2023

Team Member

Krispy Kreme
11.2022 - 12.2022

Lead Team Member

Pepperonis Pizza
03.2022 - 11.2022

Basketball Manager

Shadow Creek Highschool
08.2019 - 12.2022

BBA - Finance

University of North Texas

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Michael DeLoach