Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

MICHAEL DEMONACO

Oakland

Summary

Business leader with 15+ years of experience in operational efficiency and profitability within the auto detailing industry. Expertise in strategic planning, personnel management, and sales negotiation, fostering strong client and vendor relationships. Proven ability to utilize operational reporting and budget development to meet business growth targets. Seeking to leverage extensive experience in a management or business development capacity.

Overview

28
28
years of professional experience
1
1
Certification

Work History

Owner/Car Care Specialist

DeMonaco Mobile Detailing
04.2007 - Current
  • Analyzed financial data to enhance profitability and uncover growth opportunities.
  • Conducted market research to assess consumer preferences and identify emerging trends.
  • Managed supply inventories to ensure operational integrity of cleaning equipment.
  • Maintained accurate job records for quality assurance and performance assessment.
  • Identified opportunities for process improvement to boost organizational efficiency.
  • Developed strong client relationships, resulting in repeat business and referrals.
  • Implemented efficient business processes to elevate customer satisfaction and service quality.
  • Consulted with customers to evaluate needs and recommend optimal solutions.
  • Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
  • Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
  • Negotiated contracts to secure favorable terms for the business.

Punch Out Tech

Levitt and Sons
02.2004 - 04.2007
  • Proposed innovative project ideas and led development from concept to execution.
  • Employed effective time management strategies to ensure timely completion of tasks.
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
  • Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
  • Loaded, unloaded, and moved material to and from storage and production areas.

Warehouse Manager

Essex
01.2002 - 02.2004
  • Managed multiple projects simultaneously, prioritizing tasks efficiently for optimal outcomes.
  • Developed strong problem-solving skills through effective troubleshooting of technical issues.
  • Maintained clean job sites by removing debris and adhering to safety regulations.
  • Monitored inventory levels, performing weekly cycle counts for accurate record-keeping.
  • Directed transportation operations and warehouse activities to ensure logistics quality.
  • Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
  • Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Boosted customer satisfaction through timely order fulfillment and accurate inventory tracking.
  • Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.

Rental Car Cleaner/Driver

Enterprise
03.2000 - 01.2002
  • .Maintained vehicle cleanliness for a pleasant rental experience for all clients.
  • Managed time effectively to ensure punctual pickups and drop-offs for clients'' convenience.
  • Demonstrated strong knowledge of vehicle features and functions when assisting clients with questions about their rental cars, facilitating a smooth user experience from start to finish.
  • Ensured safe driving practices, resulting in zero accidents or incidents throughout the employment period.
  • Provided necessary support during peak periods or emergency situations, demonstrating flexibility and adaptability in response to changing business needs.
  • Collaborated with team members to improve overall efficiency and effectiveness of the rental car service.
  • Delivered vehicles to various locations as needed, expanding the company''s reach within the market area.
  • Participated in ongoing training programs offered by the employer to continuously enhance skills related to customer service, safety regulations, vehicle operation, and company policies.

Stock Room Associate

Publix
01.1998 - 03.2000
  • Cleaned display cases, shelves, and aisles.
  • Compared merchandise invoices to items actually received to ensure that shipments were correct.
  • Processed merchandise deliveries in accordance with store delivery schedule.
  • Determined proper storage methods, identification and stock location, based on turnover, environmental factors, and physical capabilities of facilities.
  • Monitored expiration dates on perishable goods stored in the stockroom, replacing outdated items promptly.
  • Used forklifts and pallet jacks to transport items to staging areas or loading docks.
  • Received and counted stock items to record data manually or on computer.
  • Sorted and stocked products on shelves and in backroom.
  • Took inventory and examined merchandise to identify items to be reordered and replenished.

Education

Business Management

Valencia
Orlando
05.2000

Skills

  • Operational reporting and oversight
  • Personnel management
  • Sales negotiation and strategy
  • Budget development

Certification

OSHA 10 hour

Timeline

Owner/Car Care Specialist

DeMonaco Mobile Detailing
04.2007 - Current

Punch Out Tech

Levitt and Sons
02.2004 - 04.2007

Warehouse Manager

Essex
01.2002 - 02.2004

Rental Car Cleaner/Driver

Enterprise
03.2000 - 01.2002

Stock Room Associate

Publix
01.1998 - 03.2000

Business Management

Valencia

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