Cierra Bogar

Bartender

Bronx cocktail

The Bronx, NY

11.2018 - 01.2024

Performed opening and closing duties including restocking supplies.
Greeted customers and provided excellent customer service.
Developed good working relationships with fellow employees through effective communication.
Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
Managed cash drawer at the end of each shift ensuring accuracy of funds received.
Processed payments accurately and efficiently with POS system.
Prepared cocktails from bar recipes and served wine, draft and bottled beer.
Ensured proper sanitation of bar area, glassware, utensils, and equipment.
Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
Resolved customer complaints in a professional manner.
Poured wine, beer and cocktails for patrons.
Prepared alcoholic and non-alcoholic beverages according to recipe standards.
Maintained inventory of liquor, beer, wine, and other beverage items.
Trained new bartenders on drink preparation and upselling techniques.
Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
Adhered to state regulations regarding serving alcohol responsibly.
Managed bar area, cocktail design and menu and handled inventory, regulation compliance, and customer relationships.
Checked identification cards for proof of age prior to serving alcohol beverages.
Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
Provided drink suggestions to customers based on their preferences.
Assisted in setting up the bar for service shift.
Checked identification of guests to verify age requirements for alcohol purchase.
Stocked ice bins and coolers as needed throughout shift.
Completed regular bar inventories and daily requisition sheets.
Kept track of all orders made by customers and communicated them promptly to kitchen staff.
Collected and organized daily till totals and tips.
Upsold customers from shelf to premium brands to help boost sales.
Cleansed glasses with sanitizing solution after each use.
Organized storeroom inventory of supplies such as cups, napkins, straws.
Followed safety protocols while handling sharp tools or dangerous chemicals.
Stayed up-to-date on latest mixology trends, bar equipment, and sanitation standards.
Planned and coordinated special events to boost customer numbers and profits.
Participated in weekly team meetings to discuss goals and objectives set by management.
Effectively multitasked within fast-paced environment.
Made friendly conversation with customers to provide enjoyable bar experience.
Remained calm and poised during busy periods, promoting great customer service to guests.
Monitored bar inventory and promptly restocked low items before depletion.
Monitored customer drink levels and suggested additional drink purchases at appropriate times to boost sales.
Greeted frequent visitors by name and explained new promotions.
Neatly sliced and pitted fruit for garnishing drinks.