Summary
Overview
Work History
Education
Skills
Timeline
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Michael Denham

Dallas,GA

Summary

Dynamic hospitality professional with a strong background at Bentwater Golf Club, excelling in customer assistance and teamwork. Proven ability to enhance guest satisfaction through exceptional service and adherence to sanitation standards. Skilled in food safety and inventory management, contributing to efficient operations and a positive dining experience.

Overview

38
38
years of professional experience

Work History

Steward

Bentwater Golf Club
10.2022 - 10.2023
  • Performed thorough cleaning tasks after each shift, maintaining a spotless work area for colleagues and patrons alike.
  • Supported banquet events by efficiently preparing tables, serving guests, and clearing dishes promptly after completion.
  • Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
  • Enhanced customer satisfaction by providing exceptional service and attending to passenger needs.
  • Maintained swift pace of work to meet business demands for cleaning and supplies storage.
  • Accepted opportunities to learn new skills, improve performance and cross-train for other positions.
  • Collaborated with team members to maintain smooth operations during high-traffic periods, minimizing wait times.
  • Assisted in training new stewards on company policies and procedures, fostering a supportive team environment.
  • Maintained accurate inventory management for food supplies and tableware, avoiding shortages or overstocking issues.
  • Effectively communicated with team members regarding meal orders or special requests from passengers for streamlined service delivery.

Prep Cook

Thumbs Up Diner
06.2020 - 06.2022
  • Demonstrated strong multitasking abilities, managing multiple food stations simultaneously without compromising quality or speed.
  • Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
  • Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Enhanced kitchen efficiency by maintaining a clean and organized workspace during busy shifts.
  • Contributed to a positive work atmosphere through effective communication and teamwork among staff members.
  • Reduced food waste by properly storing ingredients and monitoring expiration dates.
  • Preserved freshness of food by storing food in designated containers and storage areas within freezer or refrigerator.
  • Collaborated with kitchen team, effectively communicating to streamline processes and optimize workflow.
  • Stocked inventory efficiently, enabling seamless transition between meal services.
  • Trained and assisted new kitchen staff members.
  • Expedited food preparation for timely service by closely following chef''s instructions and prioritizing tasks.
  • Conserved resources by utilizing proper portion control techniques during meal preparation.
  • Optimized food prep sequence, significantly reducing customer wait times.

Cook

Courtyard by Marriott
03.1997 - 07.2014
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Tasted, smelled, and pierced food with fork to verify sufficient cooking.
  • Adhered to recipe guidelines while demonstrating creativity in plating and garnishing dishes for enhanced visual appeal.
  • Collaborated with management team to develop new menu items.

Machinist

Torrington/Fafnir
11.1985 - 02.1986
  • Inspected completed parts to verify compliance with specifications and quality standards.
  • Utilized micrometers and calipers to measure and verify precise tolerances.
  • Operated drill presses, lathes and milling machines to produce required parts.
  • Manually set up machinery, lathes, and grinders.
  • Studied daily work instruction, sketches, drawings, blueprints, and manuals to determine dimensions and tolerances accurately.
  • Collaborated with quality assurance team to resolve discrepancies and implement corrective actions for non-conforming parts.
  • Supported cost-efficiency efforts, identifying and implementing ways to reduce operational expenses.

Education

GED - General Studies

Marietta High School
Marietta, GA
06.1970

Skills

  • Cleaning
  • Dishwashing
  • Food safety
  • Basic housekeeping
  • Sanitation standards
  • Hospitality
  • Customer assistance
  • Relationship building
  • Guest relations
  • Health code compliance
  • Menu planning
  • Clear communication
  • Teamwork and collaboration
  • Decision-making
  • Safety awareness

Timeline

Steward

Bentwater Golf Club
10.2022 - 10.2023

Prep Cook

Thumbs Up Diner
06.2020 - 06.2022

Cook

Courtyard by Marriott
03.1997 - 07.2014

Machinist

Torrington/Fafnir
11.1985 - 02.1986

GED - General Studies

Marietta High School

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Michael Denham