Michael Dent
Hopewell,VA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
18
18
years of professional experience
Work History
Finance Manager
Crossroads Chrysler,Jeep,Dodge
Prince George, VA
12.2019 - 06.2022
- Trained new and existing staff members in various financial procedures to prepare for job requirements.
- Created organizational structures to improve accounting and finance functions.
- Executed vendor setup and payment, administration of bank accounts and account reconciliations.
- Increased revenue by assisting with operations management, sales and marketing efforts.
- Analyzed financial statements against forecasts to prepare high-level variance analysis.
- Protected company assets with strategic risk management approaches.
- Mitigated process gaps and managed financial operational functions.
- Consulted with representatives of regulatory agencies to complete accurate filings and uphold strict compliance.
- Evaluated applications against outline specifications to approve, reject or recommend adjustments files.
- Assessed expansion plans and presented costs to forecast trends and recommend changes.
- Drove industry-leading profit increase by transforming production process and aligning sales targets to meet dynamic industry conditions.
- Maintained agile, responsive organization with sustained revenue growth by monitoring industry forecasts, honing budgets and adjusting marketing strategies.
- Identified and capitalized on community business opportunities with effective networking.
Truck Driver
Allied Pilot
New Kent, VA
11.2014 - 11.2019
- Operated with safety and skill to avoid accidents and delays.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
- Maximized load safety by balancing, securing and weighing products.
- Executed safety practices and inventory loading without customer complaints, accidents or lost-time.
- Loaded and unloaded products at warehouses and customer locations using hand trucks, pallet jacks and forklifts.
- Enhanced customer relations by consistently delivering shipments according to schedule and quickly addressing any concerns.
- Dropped and hooked trailers and changed configuration of equipment.
- Verified contents of inventory loads against Bills of Lading.
- Contacted customers to report delayed delivery times.
- Completed preventive maintenance and mechanical repairs on vehicles.
- Maintained current Class A CDL with Hazardous Materials and Doubles and Triples endorsements.
- Pushed and pulled dollies into place and raised and lowered landing gear on semi-trailers.
- Verified hazardous material product descriptions and determined any discrepancies in paperwork.
- Invoiced, collected monies due and settled accounts with shippers each day.
Sales Representative
Crossroads Chrysler Jeep Dodge
Prince George, VA
02.2009 - 10.2014
- Increased sales by offering advice on purchases and promoting additional products.
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Trained and mentored new sales representatives.
- Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
- Increased sales by offering consultation on products and services and applying customer service and upselling techniques.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Developed and delivered engaging sales presentations to convey product benefits.
- Attended advanced training sessions and conferences to increase product knowledge and productivity.
- Tailored sales approaches and techniques to specific client needs to increase marketing effectiveness.
Auto Detailer
Priority Toyota
Chester, VA
02.2004 - 01.2009
- Cleaned upholstery, rugs and other surfaces by using cleaning agents, applicators and cleaning devices.
- Used cleaning, protective and restorative agents to maintain and enhance appearance of vehicles.
- Shined vehicle windows and windshields to remove water spots.
- Applied wax to vehicle exteriors and buffed to brilliant shine.
- Washed cars and trucks daily for auto dealership.
- Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations.
- Interacted face-to-face with customers to understand vehicle detailing needs and deliver quality satisfaction.
- Vacuumed interiors of vehicles to remove dirt and debris.
- Mixed cleaning solutions, abrasive compositions and other compounds to clean interior and exterior of vehicle.
- Applied revitalizers and preservation agents to vinyl or leather surfaces and treated fabrics with spot-and stain-resistant chemicals to preserve and protect interior components.
- Provided mobile detailing services to clients at places of employment.
- Used steam cleaning equipment to remove dirt from engine and engine compartment.
- Completed vehicle inspections prior to service and after completion to assess damage.
- Applied dyes and reconditioning chemicals to vinyl tops of vehicles to restore color and condition.
- Identified safety issues and addressed with shift supervisor.
- Maintained regular list of high-end clientele due to exceptional service and outstanding pricing.
Education
MBA - Criminal Justice
ECPI University
Virginia Beach, VA09.2008
High School Diploma -
Hopewell High School
Hopewell, VA06.2001
Skills
- Compliance Assessments
- Problem Anticipation and Resolution
- Proactive and Focused
- Prioritizing and Planning
- Sales Support
- Management of Financial Resources
- Employee Training Oversight
- Adaptable to Changing Conditions
- Financial Risk Monitoring
- Loan Processing
- Figures Calculations
- Revenue Growth
- Deal Negotiations
- Corrective Actions
- Account and Ledger Reconciliations
- Business Policies and Procedures
- Lender Relationships
- Financial Approvals
- Business Intelligence Gathering
Timeline
Finance Manager
Crossroads Chrysler,Jeep,Dodge
12.2019 - 06.2022
Truck Driver
Allied Pilot
11.2014 - 11.2019
Sales Representative
Crossroads Chrysler Jeep Dodge
02.2009 - 10.2014
Auto Detailer
Priority Toyota
02.2004 - 01.2009
MBA - Criminal Justice
ECPI University
High School Diploma -
Hopewell High School
Similar Profiles
Michael DentMichael Dent
Finance Manager at Crossroads Chrysler,Jeep,DodgeFinance Manager at Crossroads Chrysler,Jeep,Dodge
Michael DentMichael Dent
Finance Manager at Crossroads Chrysler,Jeep,DodgeFinance Manager at Crossroads Chrysler,Jeep,Dodge
Caris JohnsonCaris Johnson
Internet Sales Coordinator at Crossroads Chrysler Dodge Jeep RamInternet Sales Coordinator at Crossroads Chrysler Dodge Jeep Ram
Markese ThomasMarkese Thomas
Sales Assoiciate at WalmartSales Assoiciate at Walmart
Kiandra SavannahKiandra Savannah
Janitorial at ABM IndustriesJanitorial at ABM Industries