Michael Denwood

Current Role – Regional's

Full-Stack Development & System Integration

• Led development and modernization of mobile and web applications using Xamarin, .NET MAUI, Angular, and .NET Framework/Core (3–9).
• Maintained and upgraded the Crew Mobile App, transitioning from Xamarin to MAUI for enhanced performance and cross-platform support.
• Supported Pilot Training Records Integration with the FAA by designing database objects and scripting for secure data exchange.
• Maintained and enhanced the Electronic Dispatch Release System, including platform upgrades and integration of Apigee, Akamai, and PingFederate for secure and scalable API management.

Scrum Leadership & Agile Coaching

• Scrum Lead for a cross-functional development team, driving Agile delivery, sprint planning, and continuous improvement.
• Agile Process Coach for the Product Group:
  Implemented enterprise-aligned work item management practices.
  Supported metric-driven initiatives including Squad360, Are You Fit, and Tech 2.0.
  Provided guidance on story sizing and DevSecOps integration into Agile dashboards.

DevOps Architecture & Automation

• Architected and implemented Azure DevOps Pipeline Decorators to automate scanning and reporting, reducing maintenance overhead.
• Consolidated three isolated build/source code systems into enterprise-supported platforms using custom automation.
• Defined DevOps goals, procedures, and maturity model for the Regional division.
• Sole point of contact for DevOps support, providing strategic guidance and hands-on solutions.
• Established branching policies and naming conventions for repositories, builds, and releases.
• Developed custom Bicep release tasks for deploying Azure services (App Services, Function Apps, Storage Accounts, Event Hubs).
• Created PowerShell-based release tasks for standardized configuration of Azure Artifacts (e.g., service principals, IP whitelisting).

Power BI Dashboard Development

• Designed and delivered business-facing dashboards and internal tools for tracking vulnerabilities and secrets.

DevOps Technical Enablement

• Spearheaded enterprise-wide DevOps enablement through coaching, training, and support in CI/CD, branching strategies, and release automation.
• Mentored engineers in SQL Server, SSRS, C#, and other core technologies.
• Administered Azure DevOps environments, including SQL backups, clustering, user management, and system maintenance.
• Guided Agile ceremonies and best practices across multiple teams.
• Managed DevOps product backlog and roadmap, including vendor coordination and IT Finance alignment.
• Architected on-prem and cloud implementations of Azure DevOps, SonarQube, ReadyAPI license server, and AppCenter.
• Built strong cross-functional relationships to integrate DevOps tools with enterprise systems such as Application Security, Identity & Asset Management, Active Directory, Unified Communications, and more.
• Deep understanding of enterprise software lifecycle, preferred design patterns, vendor ecosystems, and cloud strategy.
• Continuously evolving expertise in Azure Cloud services and deployment strategies.

Key Technologies & Tools C# | Xamarin | .NET MAUI | Angular | .NET Framework (4–8.1) | .NET Core (3–9) | Azure Function Apps | Azure App Services | SQL Server | Blob/File/Data Table/Queue Storage | Azure Key Vault | PowerShell | Apigee | Akamai | PingFederate | Power BI

• Developed software to automatically backup and restore databases involved in active replication.
• Provided database support to development teams.
• Performed SQL Server upgrades including rebuilding replication.

Key Technologies & Tools SQL Server | SSIS | SSRS | C#

Systems Integration & Reporting

• Specialized in systems integration architecture and design, enabling seamless communication between internal and external platforms.
• Developed WCF services to support robust integration workflows across enterprise systems.
• Authored BizTalk 2010 applications to ensure guaranteed delivery between external systems and internal WCF services.
• Re-engineered over 85% of a failing integration codebase supporting core systems for grades, online content, and student management—salvaging a $30M project from potential abandonment.
• Designed and maintained multiple enterprise dashboards using QlikView for operational and strategic insights.
• Played a key role in the implementation and ongoing maturity of Agile methodologies across development teams.
• Led the development of branching and merging strategies, improving source control practices and team collaboration.
• Designed, planned, and implemented the SSRS reporting environment, supporting enterprise-wide reporting needs.
• Created and modified reports using Crystal Reports (8.5, XI) and SSRS to meet diverse business requirements.
• Built SSIS packages for data warehousing and integration with third-party vendors.

Key Technologies & Tools BizTalk 2010 | WCF | QlikView | SQL Server | SSIS | SSRS | C# | Crystal Reports | Web Services | Source Control | Branching & Merging

Systems Integration & Reporting Architecture

• Specialized in systems integration architecture and design, enabling reliable communication between internal and external platforms.
• Developed WCF services to support seamless integration across enterprise systems.
• Authored BizTalk 2010 applications to ensure guaranteed message delivery between external systems and internal WCF services.
• Re-engineered over 85% of a failing integration codebase supporting core systems for grades, online content, and student management—successfully salvaging a $30M initiative from potential abandonment.
• Designed and maintained multiple enterprise dashboards using QlikView, delivering actionable insights across departments.
• Played a key role in the implementation and ongoing maturity of Agile methodologies, supporting iterative development and team alignment.
• Led the development of branching and merging strategies, improving source control practices and collaboration across teams.
• Designed, planned, and implemented the SSRS reporting environment, enabling scalable enterprise reporting.
• Created and modified reports using Crystal Reports (8.5, XI) and SSRS to meet diverse business needs.
• Built SSIS packages for data warehousing and integration with third-party vendors.

Key Technologies & Tools BizTalk 2010 | WCF | QlikView | SQL Server | SSIS | SSRS | C# | Crystal Reports | Web Services | Source Control | Branching & Merging

Enterprise Reporting & Power Trading Systems Development

• Architected, documented, and developed multiple high-impact projects supporting enterprise reporting and trading operations.
• Led the replacement of disparate reporting systems (Crystal Reports, Active Reports, Access Reports) with a unified, modern, and centralized reporting solution.
• Directed the migration of SQL Server 2000 to SQL Server 2005 for all Power Trading systems (49 databases), including:
  Refactoring application code and database objects to meet SQL Server 2005 standards.
  Planning, strategy, and coordination of the full migration lifecycle.
• Designed and implemented SSIS-based integration between proprietary Power Trading systems and third-party platforms.
• Developed an internal application to automate nightly restore and staging of 49 databases, improving operational efficiency and reliability.
• Built a multi-use, fully data-driven data pump solution using SSIS for flexible and scalable data movement.
• Created a Windows Service in C# to securely manage cross-departmental data transfers with a focus on data protection.
• Developed a Windows Service in Visual Basic to monitor and manage incoming file directories.
• Collaborated on a team to enhance and maintain client systems written in Visual Basic, supporting evolving business needs.
• Coded a new module in Visual Basic for the Power Trading application to support a new trade type, expanding system capabilities.
• Served as planner and system administrator for a third-party generation management system, delivering cost savings of up to $1M per day.

Key Technologies & Tools SQL Server | SSIS | SSRS | VB.NET | C# | Crystal Reports | Active Reports | Access

Agile Implementation & Business Analysis

• Participated in the implementation and adoption of Agile methodologies, supporting iterative development and team alignment.
• Provided Business Analysis and Project Management across multiple Agile teams, ensuring clear requirements, stakeholder engagement, and timely delivery.
• Created and maintained data extracts to support reporting, analytics, and operational needs.

Key Technologies & Tools Agile | SQL Server | SSIS | SSRS | VB.NET

Business Analysis & Vendor Selection

• Served as a Business Analyst, focusing on vendor evaluation and selection to support strategic software procurement.
• Designed and developed custom software tools to assist decision-makers in comparing and selecting software packages based on business requirements and technical fit.

Key Technologies & Tools SQL Server | VB.NET

Business Travel IVR Systems & Call Center Optimization

• Led Business Analysis and Project Management for the Business Travel IVR system provided by TellMe (now [24]7.ai, Inc.), supporting operational efficiency and user experience.
• Designed and developed a custom phone system data extract product, eliminating the need for a third-party time tracking solution and reducing costs for travel agent call centers.

Key Technologies & Tools SQL Server | VB.NET | Sabre | Worldspan | Amadeus | Galileo