Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

Michael Dezzi

Springfield,PA

Overview

15
15
years of professional experience

Work History

B2B Account Executive

Comcast
Philadelphia, PA
05.2013 - 10.2024
  • Assisted customers with product selection, sizing and styling.
  • Provided accurate information about products, prices and services.
  • Built relationships with customers to encourage repeat business.
  • Demonstrated product features and benefits for customers' needs.
  • Handled customer complaints in a professional manner.
  • Upsold additional items based on customer interests and needs.
  • Tracked sales performance metrics to identify trends in the market place.
  • Developed promotional strategies to increase sales volume.
  • Attended weekly team meetings to review performance goals and objectives.
  • Collaborated with management teams to develop innovative marketing strategies.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Worked with fellow sales team members to achieve group targets.
  • Developed trusting relationships with customers by making personal connections.
  • Assessed customer needs to provide assistance and information on product features.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
  • Sold various products by explaining unique features and educating customers on proper application or usage.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Adapted sales strategies based on customer interactions and feedback to improve results.

Sales Manager

NaviMedix
Philadelphia, PA
09.2009 - 05.2013
  • Developed and implemented sales strategies to increase market share.
  • Established relationships with key clients, while maintaining existing customer base.
  • Managed daily operations of sales department, including supervision of staff members.
  • Trained, coached, and mentored junior sales personnel to ensure success in their roles.
  • Conducted regular meetings with staff members to review goals and objectives for the quarter and year.
  • Organized trade shows and other events as a means of increasing visibility in the marketplace.
  • Performed analysis of current processes within the sales department to identify areas needing improvement.
  • Assisted senior management in developing long-term strategic goals for the company's growth.
  • Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
  • Performed sales consultations and educated clients on products and services.
  • Delivered sales presentations focused on offerings and unique advantages over competitors.
  • Coached, developed and motivated team to achieve revenue goals.
  • Enhanced sales volume through skilled support to both new and inactive customers.

Education

High School Diploma -

Delaware County Community College
Media, PA
06-1986

Skills

  • Closing deals
  • Objection handling
  • CRM proficiency
  • New territory penetration
  • Quote formulation
  • Data-driven decision-making

Accomplishments

  • Sales Executive of the Quarter (numerous times)
  • Sales Executive of the Year (2011)

References

References available upon request.

Timeline

B2B Account Executive

Comcast
05.2013 - 10.2024

Sales Manager

NaviMedix
09.2009 - 05.2013

High School Diploma -

Delaware County Community College

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Michael Dezzi