Michael Diaz
Huron,CA
Summary
An innovative professional ready to work as Faculty for West Hills College. Commended for sustaining an effective learning environment through prepared classes and relevant assignments, promoting student success. Trained in helping students reach a self-regulated technique to apply to their academic endeavors. Responsible, dedicated, independent, and persistent. Passionate about teaching, and leading students to a bright academic future. Implementing original ideas while keeping it classy in a classroom. Able to work with other people. Open to new ideas while implementing my own for the best of the situation at hand. Interested in being your next faculty member on campus.
Overview
4
4
years of professional experience
Work History
Substitute Teacher, K-12
Coalinga-Huron Unified School District
02.2024 - Current
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Managed classroom behavior effectively, implementing clear expectations and consistent consequences for all students.
Guest Service Representative
Quality Inn Hotel
08.2020 - 02.2024
- Welcomed guests on arrival, displaying professional and friendly approach.
- Responded to guest inquiries, complaints and special requests to increase customer satisfaction.
- Assisted guests with reservation modifications, resolving any issues promptly and professionally while keeping record of everything.
- Resolved guest complaints and discrepancies in prompt and courteous manner.
- Strong communication and interpersonal skills, ensuring positive interactions with guests and colleagues.
Conference Assistant
University Of California, Irvine
07.2022 - 09.2022
- Facilitated communication between teams handling catering, audio visual and room setup.
- Oversaw multiple daily duties of mail, ordered supplies, delivered correspondence and oversaw inventory.
- Oversaw conference rooms, directed visitors, managed reservation system, answered questions and coordinated with vendors.
- Served as a campus representative for individuals staying on campus. Staffed and operated conference desks; use conferencing software to perform guest check in and check out; cash collections, control, and deposit; key control; mail distribution; guest information services and perform a variety of other guest services.
Student Mentor
Upward Bound Program, West Hills Community College
07.2021 - 09.2021
- Established strong relationships with students, building trust and open communication channels for ongoing support.
- Welcomed students and visitors into the office. Answered questions about our TRIO program, requests, and issues in a timely, personable, and efficient manner to resolve concerns.
- Operated office equipment such as printers, copy machines, fax machines. Served as liaison with service personnel and student body.
- Created and updated student file records ensuring accuracy and validity of information
Education
Bachelor of Arts - Honors in Drama & Education Minor
University of California, Irvine
Irvine, CA06.2023
Associate of Arts - English And Communications
West Hills College - Coalinga
Coalinga, CA05.2020
Associate of Arts - Arts And Humanities
West Hills College - Coalinga
Coalinga, CA05.2020
High School Diploma -
Coalinga High School
Coalinga, CA06.2020
Skills
- Student Engagement
- Positive Reinforcement
- Multi-Subject Instruction
- Curriculum knowledge
- Self- Regulated
- Study Strategies
- Time Management
- Detail Oriented
- Adaptable
- Integrity
- Creative
- Cultural Sensitivity
Languages
Spanish
Native or Bilingual
Timeline
Substitute Teacher, K-12
Coalinga-Huron Unified School District
02.2024 - Current
Conference Assistant
University Of California, Irvine
07.2022 - 09.2022
Student Mentor
Upward Bound Program, West Hills Community College
07.2021 - 09.2021
Guest Service Representative
Quality Inn Hotel
08.2020 - 02.2024
Bachelor of Arts - Honors in Drama & Education Minor
University of California, Irvine
Associate of Arts - English And Communications
West Hills College - Coalinga
Associate of Arts - Arts And Humanities
West Hills College - Coalinga
High School Diploma -
Coalinga High School
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