Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Michael Di Carlo

Hanson,MA

Summary

Dedicated restaurant manager with a strong focus on customer service, team management, and culinary expertise. Known for resolving customer complaints and maintaining high service standards to enhance the dining experience.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Restaurant Manager

Mia Regazza
Abington, Massachusetts
05.2025 - Current
  • Supervised daily restaurant operations and maintained high service standards.
  • Resolved customer complaints effectively to maintain positive dining experiences.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.

Chef

Mia Regazza
Abington, Massachusetts
02.2022 - Current
  • Managed kitchen staff, ensuring efficient workflow and teamwork.
  • Trained junior chefs in culinary techniques and kitchen operations.
  • Maintained a clean work environment by adhering to sanitation policies and procedures.

Host

Mia Regazza
Abington, Massachusetts
05.2021 - Current
  • Greeted and seated guests in a welcoming manner.
  • Managed reservation system to optimize seating efficiency.
  • Maintained cleanliness of dining area for guest comfort.

Expo Runner

Mia Regazza
Abington, Massachusetts
02.2020 - Current
  • Delivered supplies quickly to various event locations throughout the venue.
  • Trained new food runners on restaurant procedures and customer service.
  • Ensured cleanliness and organization of dining area throughout shifts.

Busser

Mia Regazza
Abington, Massachusetts
08.2018 - Current
  • Cleared tables promptly after guests finished meals.
  • Replenished supplies such as napkins, silverware, and condiments.
  • Supported team members in preparing for busy service periods.

Culinary Intern

Park Hyatt Beaver Creek Resort And Spa
Avon, Colorado
12.2024 - 04.2025
  • Assisted chefs in preparing ingredients for daily menu items.
  • Collaborated with staff to streamline food preparation processes.
  • Assisted in the development of new menu items by creating test recipes.

Education

Bachelor of Science - Food And Beverage Industry Management

Johnson & Wales University
Providence, RI
05-2027

Associate of Science - Culinary Arts

Johnson & Wales University
Providence, RI
05-2025

Skills

  • Customer service
  • Team collaboration
  • Positive attitude
  • Safety awareness
  • Strong client relations
  • Golden Heart

Certification

  • ServSafe
  • CPR
  • TIPS

References

References available upon request.

Timeline

Restaurant Manager

Mia Regazza
05.2025 - Current

Culinary Intern

Park Hyatt Beaver Creek Resort And Spa
12.2024 - 04.2025

Chef

Mia Regazza
02.2022 - Current

Host

Mia Regazza
05.2021 - Current

Expo Runner

Mia Regazza
02.2020 - Current

Busser

Mia Regazza
08.2018 - Current

Bachelor of Science - Food And Beverage Industry Management

Johnson & Wales University

Associate of Science - Culinary Arts

Johnson & Wales University

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