Michael DiCarlo
Hanson,MA
Summary
Experienced with overseeing all aspects of restaurant operations, ensuring smooth day-to-day functioning. Uses leadership skills to improve staff performance and drive customer satisfaction. Track record of maintaining high standards in food safety, and service excellence.
Overview
7
7
years of professional experience
Work History
Restaurant Manager
Mia Regazza
05.2025 - Current
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
Barback
Mia Regazza
10.2023 - Current
- Replaced empty kegs and soda syrups.
- Restocked glassware, cleaned tables and organized supplies to meet demanding trading periods throughout shift.
Chef
Mia Regazza
03.2022 - Current
- Optimized food preparation processes, implementing time-saving techniques without compromising quality.
- Trained kitchen staff to perform various preparation tasks under pressure.
- Prepared meals from scratch using authentic, popular recipes to generate repeat business.
Host
Mia Regazza
02.2021 - Current
- Managed the flow of restaurant traffic, strategically assigning tables based on server availability and guest preferences for optimal efficiency.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Expo Runner
Mia Regazza
07.2020 - Current
- Maintained a clean and organized expo station, improving efficiency in the kitchen.
- Assisted chefs with plating dishes, ensuring a visually appealing presentation for guests.
- Provided support to multiple stations within the kitchen when needed, demonstrating flexibility and teamwork among colleagues.
Busser
Mia Regazza
08.2018 - Current
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
Culinary Intern
Park Hyatt Beaver Creek Resort And Spa
12.2024 - 04.2025
- Enhanced culinary skills by assisting in the preparation of various dishes under the guidance of experienced chefs.
- Supported kitchen staff in maintaining a clean and organized workspace, ensuring efficient service and food safety.
- Gained knowledge of dietary restrictions and allergens, allowing for safe meal preparation tailored to individual guest needs.
Education
Associate of Science - Culinary Arts
Johnson & Wales University
Providence, RI05-2025
Bachelor of Science - Food And Beverage Industry Management
Johnson & Wales University
Providence, RI05-2027
MBA - Business Administration
Johnson & Wales University
Providence, RI05-2029
Skills
- Guest relations
- Food safety
- Problem-solving
- Time management
- Multitasking
- Excellent communication
- Attention to detail
- Decision-making
Timeline
Restaurant Manager
Mia Regazza
05.2025 - Current
Culinary Intern
Park Hyatt Beaver Creek Resort And Spa
12.2024 - 04.2025
Barback
Mia Regazza
10.2023 - Current
Chef
Mia Regazza
03.2022 - Current
Host
Mia Regazza
02.2021 - Current
Expo Runner
Mia Regazza
07.2020 - Current
Busser
Mia Regazza
08.2018 - Current
Associate of Science - Culinary Arts
Johnson & Wales University
Bachelor of Science - Food And Beverage Industry Management
Johnson & Wales University
MBA - Business Administration
Johnson & Wales University