Michael Diep
Paradise Dynasty
Los Angeles,CA
3
Languages
7
years of professional experience
Work History
Server
1 Year 2 Months- Rank among the restaurant’s top three servers while consistently managing high-volume shifts and demanding sections.
- Chosen as a go-to trainer for new hires and independently opened and closed restaurant operations.
- Supported restaurant’s soft and grand openings, earning lead server position for outstanding performance.
Server
8 Months- Demonstrated flexibility in a small-business environment, working 40+ hour weeks across opening, closing, weekend, and holiday shifts.
- Executed front-of-house duties in serving, food running, expo, and hosting to maintain seamless restaurant operations.
- Serve as the go-to trainer for new hires, reinforcing service standards, SOPs, and elevated guest hospitality.
Server, Host, Expo, Cashier
2 Years 4 Months- Managed cash register, processed call-in and online orders, and prepared takeout orders, ensuring smooth operation and customer satisfaction
- Bussed tables and seated customers while assisting servers with food running and drink orders, contributing to efficient service
- Trained 10+ new servers, hosts, cashiers, and expos in providing excellent customer service and conflict resolution techniques in a fast paced environment
Server, Bartender, Host
4 Months- Operate POS terminals “All You Can Eat” Sushi Menu
- Mixed and served cocktails and drinks to patrons at the bar
- Trainer, ensuring attention to detail and specific restaurant practices
- Guided guests through menu selections, enhancing dining experience with tailored food and beverage pairings.
Other Works
5 Years 3 Months- Design Ready Controls Software Developer Intern
- University of Minnesota Computer Coding Teaching Assistant
- U of M PTS Parking Attendant
- Kung Fu Tea Barista
Education
Bachelor - Individualized Studies
- Honors Dean's List (2022 Fall -2024 Spring)
- Minoring in: Business Management, Performing Arts, and Computer Science
- GPA: 3.78
Skills
Alcohol & Food Handling certified
Strong Menu/Allergy memorization
Order accuracy
Wine service
Conflict resolution
Efficient service
Strong work ethic
Training Experience
Familiarity with BLogic
Revel
Kwik POS
Natural leader fostering a positive and collaborative work environment.
Efficient service with meticulous attention to detail and warm
welcoming hospitality.
Languages
English
Native or Bilingual
Vietnamese
Full Professional
Chinese (Cantonese)
Limited Working
Timeline
Server
Paradise Dynasty
09.2025 - CurrentRead More
Server
Jade Dynasty
01.2025 - 09.2025Read More
Server, Bartender, Host
Ichi Tokyo
05.2021 - 09.2021Read More
Server, Host, Expo, Cashier
Buffalo Wild Wings
02.2020 - 06.2022Read More
Other Works
Various Establishments
09.2019 - 12.2024Read More
University of Minnesota
Bachelor from Individualized Studies
Read More